“Wilsons Moncton, installation of Ductless "whole house" heat pump. Absolutely exceptional Team. Dave the advisor put together a perfect package. Mark the Lead Tech could not have been more helpful or professional. The install Team of Madison, Mark, and Marcus..Best of the best. The "Boss" :-) Julie always responsive, always helpful... Well done and Thank You to all“
“Editing my review as Wilsons did a great job rectifying this issue. I will say the phone system doesn’t make it easy to get to the right place whoch contributed tk my problem, but the credit team has been incredibly helpful and willing to work with the customer to make things easier.
Delivery is fine, no complaints. The billing department is my issue. I’ve reached out a couple of times over the spring/summer this year to set up equalized billing. Was promised a mailed form and when that didn‘t come, left a voicemail with finance and never got a call back. Now I’ve missed the deadline for equalized billing and was just passed to finance again to leave another voicemail. Why? So they can ignore me again? Please do better Wilsons. Its going to be a struggle for me to get this season’s first oil bill paid now and this was completely avoidable.“
“Jake provided excellent service which was efficient and prompt. He was thorough in install and clean up. Very responsive to texts as well!“