“Wow! The customer service at Miller Optometry Dartmouth Crossing is exceptional! My sister had undergone Lasik surgery many years ago and that, along with her current age-related vision issues, made for some interesting challenges to get the proper glasses. Jenna and Alison went out of their way to ensure that she had the proper eyewear for her needs, even when this required a lot of modifications to her lenses. I was so impressed with her success that I too went to Miller Optometry when I needed new glasses. From that first warm welcome from the reception desk - not to mention the personal greeting at subsequent visits - to the professional execution of the eye exam to the selection of awesome frames and lenses, my experience was superb. Alison is amazing at selecting styles that are perfect for me. What had been a chore at another company became an absolute pleasure at Miller. Thank you all! You rock!“
“Fred and his Team are exceptional and highly knowledgeable at what they do. They gave me lots of options with no pressure. When my glasses and new prescription came back and the progressive lenses weren't lined up properly he made it right. His suggestion for my lens and the Dr's thorough exam have made my wearing glasses more enjoyable. Thank you all! I will be back.“
“Fixed my glasses for me when a screw came undone and my lens came out while on vacation visiting Halifax. Super fast, great customer service, thank you so much!!“
“Hands down the best place to go for eyeglasses. The staff is incredibly helpful (and knowledgeable). They took the time to ask questions and help my daughter find glasses that suited her perfectly. I can't say enough about the lovely staff! We are customers for life!“
“Sure, here's a shorter version:I lost a nose pad on my glasses and called for help because all other places are closed. Although I got my glasses elsewhere, Shannon invited me to come in so that they can take a look. This was my first visit, and thanks to Shannon's friendly and professional service, I'll come here for all my future appointments. Thank you!!!!!---Does this work for you?“
“I went here the first time to get an eye exam because I have some problem with my current glasses. They identified and solved the problems of my old glasses and saved me a lot money since my old prescription is still valid, knowing that I don’t have any insurance. That shows that they really care for their customers and as a student, I greatly appreciate this!! The staffs and doctors are super friendly and helpful. Would 100% recommend!“
“Dr. Lai is thoughtful and thorough, I have been using contacts for mono-vision for 10 years and for the first time I feel like my vision is balanced! I can read small print and see distance perfectly...I didn't think this was possible:)“
“Rebecca helped my son with his contacts immensely today, she was kind, patient, and gracious.Thank you Rebecca you’re amazing“
“My husband and I went there for eye exams yesterday all the staff were pleasant and professional. They answered any questions we had would highly recommend“
“I came here to get an eye exam back in March of 2024. The receptionist was able to get me in quickly for an appointment which I really appreciated because I had broken my other glasses and I needed to get my eyes tested to update my prescription. After the eye exam, the two receptionists, Nilha and Korinne were very helpful and patient with me when I was trying to pick out new frames. When I finally saved enough money to buy 3 pairs of glasses, I returned and Nilha was again, very patient and helpful with me. With persistence, she found all 3 pairs of glasses that I had originally tried on back in March which made me extremely grateful. She took her time doing my measurements so that my glasses would fit well and gave me an exceptional price for all three pairs of glasses. Any optometry place would be very lucky to have Nilha as a part of their team!!!“
“I was very impressed with my experience at the FYI Sackville location, when I visited for my consultation. Our Optician Samantha was very friendly and knowledgable. She helped me understand the process and walked me through my options for my fist pair of reading glasses.
The service was top notch and the staff I encountered were professional and helpful. I would highly recommend this location for anyone looking for fast and friendly support with optometry services.“