“4.5 stars. This company is very responsive and was able to send a plumber the day after I called; the only downside was that the first repair did not entirely resolve the issue so I had to call again and it was determined that the entire appliance needed to be replaced. However, I appreciated that it was the owner who followed up on this and replaced the appliance in the same visit, offering a credit from the previous repair for the replacement appliance.“
“Working with Artur and his team was pleasant and easy all around! It took us some time to find someone we trusted and I can honestly say we are very happy we chose this company for our new hvac system and we would highly recommend them and use them again.“
“I’ve finally found a heating/AC repair service I can trust and have confidence in. I’m a pretty good DIY home owner but sometimes you have to call in a professional. Rich is that guy, family owned, in the Monmouth county area for 32 years. Knowable, professional, courteous, reasonably priced. I’ve unfortunately dealt with other services that want $150.00 just to pull in your driveway and you get a tech that has three months of training (if your lucky) and spends most his time making phone calls to some tech support trying to troubleshoot your problem and trying to upsell you some service or whatever while he’s waiting for an answer, the whole time your being charged $150.00 an hour. Rich came when he said he would, quickly diagnosed the problem, had the part on his truck, completed the repair, all at a reasonable cost. I highly recommend D&R and would use them I the future.“
“Our furnace broke down and needed repair, so I got their number online and called them.They were on time ,diagnosed the issue and fixed it in a professional manner.Overall, a great experience!“
“Michael came in cheaper than all the other quotes I received, but more importantly he is very honest about everything. He didn't try to sell me something I didn't need and gave me lots of great advice on small things I could do myself to save on heating and cooling costs. He also took care of everything. I have worked with other contractors that were very good, but some of the very minor "help" I provided to other contractors, such as picking up a permit, Michael insisted on doing himself. And there was no cleanup I needed to do after he was done.“
“our 30 year old walk in refrigerator had gone done right before 2 huge events were taking place at our place. Coastal did a wonderful job sourcing a new unit and scheduling the install in timely manner knowing we were in a time crunch. From Heather, Office Manager, right through the service/install technicians we had a very favorable experience due to the professionalism and and quality of work.“
“We purchased our washer from here almost a year ago. They installed it and set it up completely for us. It is still working, and we couldn't be more pleased. Thank you!“
“My condenser stopped working in the heat wave of 99 degree weather. Most places I called only wanted to sell me a new unit. My unit is 18 years old. They came same day, they were professional and honest. They would have had me up and running same day but my unit is old and the fan motor went and the part had to be ordered. The part came in next day and 48 hours later I was back and cool!!! The prices I thought were reasonable and fair. They were very honest with me about my unit on its way out which I agree. But they did everything in their power to save me money and buy time. Most units only last 20-25 years and the fact that they were not looking to spend my money was awesome. They did manage my expectations with price and longevity of the unit. Will definitely use them in the future. They are in business over 40 years so that speaks for itself!!!“