Plumbers in Dover

“I’m very grateful for the experience I had. My carbon monoxide detector went off. I immediately called NJR Home Services. From that first phone call to saying thank you and goodbye to my Service Technician Jason, the customer service I received was incredible. Thank you NJR Home Services, I believe you saved my life.“

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“I bought a flipped house this year, and was dealing with our oil based water boiler tripping non-stop for the entire year. Our attempt to fix it with our home warranty did not go through because the unit wasn't actually broken, and it was almost impossible to get anyone from a HVAC company to come look at oil units. The water boiler was tripping every night when the weather got cooler, so I searched on Google for HVAC specialists and started calling them. The first company sent me to voicemail, and never reached back out to me at all. The second company I called was Central Comfort, they picked up immediately and scheduled an appointment with me and gave me an initial quote for diagnostics and basic maintenance - I accepted it. The appointment time they gave me was in the late afternoon. The day came, and they rang my doorbell first thing in the morning, great! The technician cam to inspect my oil unit, and was extremely helpful in explaining everything he saw, took a good look at my boiler and proceeded to do the routine checkup. I had replaced a filter and nozzle myself in the past, so they didn't force me to pay for replacement parts. He showed me all the wrong ways the boiler was installed and setup, showed me the tweaks he did to the air input, opened up the vent pipe that was previously sealed up, waited to test to make sure everything worked well. He gave me a quote for new equipment (since I asked). He ended up charging me less than the initial phone quote because he did less work than the initial quote. It's been a few weeks now and the old water boiler has been running flawlessly without a single trip. He did warn me of the specific issues I was having, which needed the boiler to eventually be replaced soon, but I appreciated his insight. His honesty and integrity to his work impressed me and I will call them first the next time I need to service my HVAC and boiler. Thank you!“

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