“My experienced exterminator explained everything I needed to know about my situation and he gave me suggestions to help prevent further infestation. He was absolutely great! I hope I get him next time. Unfortunately I forgot his name.“
“Ace Bedbug Exterminating was by far and away the easiest bed bug exterminator to deal with and most reasonable price I got when my bed bug issue cropped up about a year ago.
It was a Sunday night when I felt something crawling on my leg while sitting on my couch, and I grabbed at my leg. When I opened my hand it revealed something that looked like a bed bug, and indeed it was.
While our infestation was minimal (we saw 2 bedbugs in 2 weeks of visually monitoring and a canine inspection confirmed it was only in 2 rooms), the estimates I was getting to resolve the issue in my 3 bedroom home were astronomical. A competitor quoted me $6,000+ for a heat treatment which carried no guarantee on it. And the reality of it is, all you need are a few eggs to survive the heat, and you have to start the removal process all over again. Additionally, they suggested a separate treatment with vikane gas, which as it turns out, can be harmful to people if used to treat older furniture. I think that would have been an extra $2K between the gas a truck rental or so. And then we also would have had to remove personal items from the bedrooms, etc. The competitor was happy to refer me to a mover to get the items out of the room. I think that estimate was another $1600 or so.
When I called Luis at Ace, he was able to give me a ballpark estimate over the phone and confirmed it with a free-estimate in-person. It was less than half the price of the $6K estimate from the competitor... But the Ace service included a guarantee. Another one of Ace's competitors wanted to charge me something like $150 for an in-person estimate. Horrible.
Ace uses the Aprehend bed bug treatment, which is basically an amazing science-based bio-weapon that is only harmful to the bugs. The bed bugs crawl through the invisible film left by the treatment, but it doesn't kill them instantly. Instead it clings to them, they bring it back to the nest, and it's there at the treatment spreads through the colony and begins breaking down the bed bugs' from the outside in.
Ace's competitor that quoted me $6K+ for the heat treatment also lost points because they bad-mouthed the Aprehend treatment when I asked them about it. They said it was oily, messy and would leave a residue and mess. Maybe that happens with amateur exterminators, but that was not my experience. After Luis left, I inspected everywhere he was supposed to spray and there was no visible trace of the Aprehend.
Suffice it to say it has been a year, and we have not seen a beg bug since.
In addition to treating my home, Luis treated my car with another product called CrossFire (the Aprehend would not have survived in the heat of the car).
Additionally at the time, my father was living with me and he was a chair-bound dementia patient, which would have made treating the house a major challenge if not for Luis' kindness. Luis came and treated the house on the first day, and we isolated my Dad in his room for about 3 hours. Then, the next day, Luis came back and treated my Dad's room at no extra charge. What can you say about someone like that, other than to know there are good people in the world who will go above and beyond in difficult circumstances.
The problem with bed bugs are the exterminators. Most of them are bottom feeders who are looking to sell and upsell you on expensive treatments that carry no promise of success. That's not the case, thanks to Ace's guarantee.
Dealing with bed bugs has been the one of the worst experiences of my life. But it's not the bugs. They're actually easy to get rid of and more of an inconvenience, as they are harmless and unlike, say mosquitoes, which actually carry and spread disease. But Luis was not only a great exterminator, but very kind in going above and beyond given my Dad's situation. Thanks Luis!“
“Great service!!! I called them and they had someone come and exterminate immediately!!! Have no had any issues since. They are great and really cater to the client. Thank you so much we really appreciate it!!!!“
“Got unwanted houseguests that chew through your stuff and poop in your pantry? (No, I'm not talking about your alcoholic college pal who can't seem to get his act together -- I'm talking about MICE, or even something a bit larger and toothier.) If you do, call Tommy at TD Pest Control. Seriously, he can help. Tommy's forgotten more about what makes rodents tick than you will ever know --- or care to, for that matter. He has a whole arsenal of weapons, depending on what you need, and he charges a fair price for his good work --- be it a one-time engagement or an ongoing maintenance schedule. Better yet, Tommy and his colleague Meriam are just good people and they WANT to help. For what it's worth, it sorta pains me to write this, because it means admitting that we've had a few of those unwanted houseguests. But with Tommy's help, our pantry's looking fairly pristine now. And we are very grateful for that!“
“I have been having problems getting an exterminator to come & investigate our bee problem. I called ACME & had an appointment the next day.David, the exterminator, arrived on time & went above & beyond to help.He was professional, friendly & knowledgeable.Our problem has been solved.If I’m ever in need of an exterminator again I will not hesitate to call ACME.Service: Hornet & wasp extermination“
“Such great service- they’re always quick to respond & schedule a service and they schedule a return visit 2 weeks after the first service to come check on things.They’ve answered all my questions and been really responsive whenever I’ve followed up/reached out.“
“Cockroaches in our living room were a major concern, but the pest control service's comprehensive cockroach control service resolved the issue. Our home is now roach-free.“
“I had a great experience. The tech D was professional and communicative. Would recommend using them if you have any pest concern. They got back to me very quickly and were super helpful.“
“It’s the first time I have had to reach out for this type of service and I didn’t know what too expect. It was amazing how they are there to help you understand what’s happening and what needs to be done. They came fast and did what they needed to do. They will be back to do a follow up which gives me peace. I will recommend their service to anyone. Thank you Speedy!!!“
“Lou came in ready to evaluate and do the job. He was very pleasant, professional and knowledgeable. I had a few bugs that needed exterminating. He worked thoroughly and quickly and was very reasonably priced, with a 30 day guarantee. I’ll know more in a week or so, but should be bug free thereafter. I’ll follow up then.“
“Very professional, and extremely knowledgeable from beginning to end. Michael came in, identified the problem and executed an effective plan to solve it. We are very satisfied and grateful, and plan to continue using him and the company for our extermination needs.“
“Professional Termite & Pest Control’s staff was amazing to work with! They were always responsive, prompt, knowledgeable and professional. They were able to quickly identify our tenant’s issue and developed a plan to resolve it in the most efficient way. We will be using them for any pest control problems in the future!“
“I had a concern about bedbugs. I called and explained my situation. Jeff was extremely helpful and asked me why I thought I had bedbugs, which no other company had asked that simple question. He said based on my description, it wasn’t clear if I had bedbugs and to wait until Thursday if I had any other bites to decide and that it could’ve just been a random bug. Waiting until Thursday and nothing else occurred. I appreciate his practical advice, rather than urging me to do a $300+ inspection that might not have been necessary — which is what all the other companies were doing.
Hopefully I never need to use his services but for anyone currently looking I would definitely recommend!“
“Tom is friendly, knowledgeable and takes initiative for anything he sees on my property.“
“Jonathan is great. He has serviced our Apt several times and is always top notch and very pleasant.“
“Michael and his team did a great job removing bats from my attic. They excluded the critters, sealed up any place they might get in and even put up two bat boxes on my property. Highly professional, on timre, great value, thorough, and an all around nice guy. I recommend Pest by MD highly.“
“Excellent service! After years and years of trying different pest control services, finally I found the one who solved my pest problem in the ceiling crawl space. The technician Steve was very professional and thorough. He found a big hole near a lighting fixture and a crack in the vent hood where critters have been getting in. Haven’t heard any activity in the ceiling since and have such peace of mind. What a relief! Highly recommend. (Also glad to support a family owned business, unlike the corporate feel of the major pest control services where they sell you services you don’t really want.)“
“Super quick and reliable. Called them about my situation and Dan was very informative about what was going on around the house. When I called for an appointment, he came the next day and it was super quick. Thank you again!“
“Excel Pest Management is always timely and very communicative. They are courteous and I always know I’m in good hands with them. Highly recommend to anyone looking for pest management!Services: General pest inspection“
“Reggie and Angel are the best, they do good work, they’re honest with us, and have been tremendously helpful to us.“
“We have used Central Pest Control for regular pest control maintenance. We no longer worry about unwanted visitors. They are always professional, and especially mindful of the fact that we have little ones as well. When it comes to pests like mice and ants the best defense is a good offense.“
“Dave came personally to help us and removed a huge wasp nest quickly, quietly and safely from the top of my house, and he also gave us a great price. He was friendly, informative and came on time. We highly recommend him Fillmore.“
“Lena and her team were amazing. Not only are they responsive, timely, and thorough. She remain available to answer any questions.“
“I have had the most wonderful first experience with this company.I found them originally through google research because I was having trouble finding a local flatbush exterminator that handled wasps and was willing to go up on a ladder to a spot on my roof. This was the company that not only was willing to, but had an expert to help.First, the phone customer support was LOVELY. Nida was warm, empathetic, and knew exactly the right technician for my job, and went out of her way to call him and get him here same day.Qasim is the wasp whisperer. Without fear he went up 15 feet on a ladder and diligently went about treating the nest in our eaves/siding. He was calm, composed, and focused and you can tell he knows what he’s doing.He gave me a great time timeline of what to expect, and guaranteed he will come back if any wasps remain after a few days.Great company and I’m so happy to have found my local exterminator.“
“This is the BEST pest control service we have used. We have used a national service for years but after great expense we were never satisfied. Their staff is courteous, kind and extremely knowledgeable. They explain the process and why the previous methods only exacerbated our issues. We are so grateful to have found them and we highly recommend their services!“
“Reliable service for all of your pesky pest problems. Friendly, professional and prompt service. We used Watchmen for our mice problem in the winter and our ant infestation in the summer - Anthony gave us a walkthrough of the outside of our home and showed us exactly where the main issues were and showed us what to do for damage control. We have had few problems since! Highly recommend!!!!“