Flooring near Londonderry

“Chuck,I'm sorry you had a bad experience dealing with ABC Flooring.We are all well aware of your personal struggles going on during our business dealings.I hope you will address these issues very soon.Today there are numerous doctors, medications and support programs to deal with your issues.Good Luck“

“Response to the 1 star rating on behalf of JDS Flooring Associates LLC.We are disappointed to hear about the complaint filed against JDS Flooring Associates LLC (JDS) considering that JDS followed the same procedure with this customer as we do with all of our customers from the purchase to the customer service response. Please understand that JDS completes approximately 250-275 homes per year and have completed as many as 589 homes in a single year in our 18 year history. Our complaint and customer service record is sound and there are processes to follow.The product was purchased through a builder.The product was personally selected by the customer after many samples, styles and products were reviewed and discussed.The site was visited and inspected prior to delivery.The products were delivered for a minimum of 48 hours prior to installation to allow for acclimation.This customer has a wider product (5") so we would only recommend an engineered product for better performance, less cupping and shrinking based on New England weather patterns. Dryness and/or moisture, however, are still very important.This product is a first quality product from a very reputable manufacturer. When the checking complaint became recognized, JDS sent out our customer service person to inspect and understand the problem.The checking on the edge was visible in a couple of locations and was attributed to dryness.The dryness was discussed with the customer stating that it was actually in a very low range and needed to be higher. It also needs to be understood that this range is very unhealthy.We explained that when the humidity rate reached a higher level (range between 40-60), allow some time for the environment to acclimate and, when accurate to the industry standards, we could and would fix the boards. We then asked them to contact us with any questions and any updates.We received a second call/complaint a few months later regarding this same issue. At this time, we scheduled an inspection with the manufacturer who agreed with our prior assessment but found the humidity levels to be much lower then the first visit. At this point, we communicated with the builder to discuss the low humidity levels. We also explained to him that we would return to repair the boards and that manufacturer agreed to provide product after the humidity issue was resolved. In the customer's complaint to the Better Business Bureau (BBB), she stated that she was never told that the humidity needed to be at a certain range. This is health issue as well as important for all of the home's products. The builder informed us that he spoke with the customer about the process the same day as the complaint to the BBB. The builder is in the process of installing a humidifier system to help the customer and then we would be able to repair the boards successfully.The consumer indicated he/she ACCEPTED the response from the business according the BBB and this case was closed.“

“Great customer service. Rick Watts is very comfortable to work with. He brought samples out to our home, gave us different options plans, at a reasonable price. His crew were very pleasant and did an amazing job. They helped move some of our heavier furniture which was a huge help to my husband and I. I would highly recommend.“

“Materials and workmanship are outstanding. The finished basement is as advertised, creating an attractive additional living space. Project manager was attentive and responsive and kept us in the loop with frequent updates, as needed. Work crews were friendly, efficient and easy to deal with.“

“Sam and his team did an unbelievable job with our floors. It was a very complex situation where we were doing a kitchen remodel, and a bunch of new floor needed to be put down and match the old floor. You can't even tell where the patch work was done all thanks to Sam and his team! They were extremely knowledgeable when it came to the floor and stains, and they even put in flush air vents for us. Everyone that comes over says what a transformation it is, and we have Sam to thank! If anyone is thinking about redoing their floors or who to hire, look no further.“

“Exceptional work. Prompt, first class operation. Paid serious attention to detail. Finish is perfect. They definitely take pride in their work. Thanks Mike, Tim, Gene, and the best finisher I ever saw Steve.“

“Absolutely great place to get help with tiles and even design help as well. Sean and Dawn were awesome in both design and installation for my master bathroom. Couldn't be happier with the work done, thank you!“

“Had a carpet instal in a spare room, and they did a great job! Service was excellent and we needed this done really quickly and they were able to make it happen! Our carpet looks great! Thank you all for your hard work and helping us make it happen!“

“This is our go to place for all flooring work. Having previously purchased carpeting from Instock Flooring and having had a great experience with them, we again turned to them for a new kitchen floor. From start to finish and even beyond, everyone was extremely helpful and easy to work with. They have a fantastic selection of tile to choose from, as they do with carpeting. The sales person listened to our vision, took into account wall, counter, and cabinet colors, and then made strong recommendations based on that info. They offered bring home samples, including grout color chart, for us to lay out and decide on. Measurement and install went smooth as silk. The end result is a beautifully installed new tiled kitchen floor of which we are very proud to show off. My wife and I strongly recommend Instock Flooring. We will most certainly use them again for our next flooring project.“

“Had old carpet that was removed and replaced with a much nicer style. Absolutely love how it came out. Very nice, professional, timely and a fantastic price.“

“Brian was fantastic to work with and did an amazing job renovating our living room. We will be contacting him first on future room renovations!“

“I’ve been in Harwood flooring business for 42 years.The guys are Long Plank have always taken great care of me! last minute orders, deliver a couple of bundles help my customers. They are definitely on their game. I’d recommend Long plank flooring company to anyone that needs quality product ,Great communication and great showroom.SamNew England Floor Sanding“

“I definitely would recommend Rick for hardwood flooring repair and finish. he gave me the most reasonably priced "and was in all around good person“

“They did a great job. I should have left a review years ago when they did them. Glad they're on here now! Highly recommended“

“A relatively small job but in a hard-to-reach spot. We needed about 6 'shiplap' (exterior vertical) siding boards replaced on our back dormer. I'd ordered replacement boards from a local sawmill (Wilkens Lumber), and had the exterior stain, was going to do it myself, until I realized I couldn't do it all by myself. Matt Flattery came, looked at the job, said he could not only replace the 6 boards I needed done, but there would be leftover wood to also do a few more boards. He would also install a backing layer between exterior boards nad plywood, plus add a flashing along bottom to further protect from snow buildup. We had to go on a trip for a few days, and when we returned the job had been completed. Matt had emailed us a series of photos showing his work in process while we were gone. It was very well done - 10X better than I could ever have done by myself. And, a reasonable price too! Highly recommend Matt.“

“Great team, wonderful selection of flooring. Easy to work with and will be back for future projects.“

“I highly recommend Nashua Wallpaper and Paint. I recently had wood flooring and carpet installed in my home and it was superbly done. Both the wood and carpet installers were professional and excellent craftsman. Very attentive in doing the little things to make the project outstanding.“

“Excellent Job ALWAYS. Andrew install hardwood floors in our condo in Nashua 20 years ago, and when we bought house in Pepperell MA it was not event a question who we need to call for hardwood floors. Highly recommended!!!“

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“Excellent job refinishing our hardwood flooring! Great attention to detail. Very professional and hard working. Would highly recommend!“

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“Zach does excellent work. It was great to work with this local family business. Will definitely hire them again for any future tile or flooring projects!“

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“After having a terrible experience at another local store working with tile gallery was great!
I was greeted right when walking in and shown plenty of options to go with the design idea I had.
Every staff member was personable and friendly. And the selection of tile is huge!“

“I recently had Minuteman Floors replace the flooring and stairs in my basement, and I couldn’t be more pleased with the results. They completed the entire project in just one day, working tirelessly to ensure everything was done perfectly. The team was not only skilled but also polite and professional throughout the process. I highly recommend Minuteman Floors to anyone in need of floor installation. Fantastic job!“