Reviews for RMON Networks

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Jan 2018
Our Company, with three locations in New Hampshire has used Rmon Networks for several years. We highly recommend this company for several reasons. Their response time, sense of urgency, professionalism and experience ensures our databases, networks and technological infrastructure is running at the highest efficiency level. We depend on Rmon for all our IT needs. Outstanding service!
Mar 2017
When entering tickets into RMON I always try to advise them as low priority to respect RMON’s time. The Outlook on my PC wasn’t working, but I could use the web version and was still able to work while waiting to hear back from RMON. Even though this was a low priority ticket, Jason’s response was timelier than I had ever anticipated. When interacting with him over the phone he was cool, calm, casual, and very friendly. Asking me “hey how was your weekend, how are you doing?” This was so wonderful because usually when calling other support companies, and a tech is working with me, there is that awkward dead air over the phone. Even across the board for RMON’s team, they are always cool, calm and enjoyable to speak with. Jason even gave me a tip to use in the future, if the issue should happen at midnight when RMON is unavailable or another time. He went over and gave me the work around for it and it was so nice that he educated me on the shortcut for future non-business hours. I’ve always had a wonderful experience with RMON and appreciate the follow-up.

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From RMON Networks

RMON Networks is a leading provider of IT services to small and medium size businesses that do not have a dedicated IT staff or want to supplement their internal IT staff. Their services are designed to make their clients more efficient, productive, and satisfied with their technology investments. They offer a wide range of services ranging from Cloud Services, Cyber Security, Network Audits, Cabling solutions and many more.