“I went for an MRI today and the person who contacted me before the appt. asked if I was claustrophobic I said yes with bad anxiety. She proceeds to tell me I’ll be fine because it’s an open MRI. IT WAS NOT AN OPEN MRI! I literally thought I was going to die in that machine! I was shaking so bad, I was sweating horribly and my heart felt like it was going to beat out of my chest. I had a panic attack the entire time. I tried to focus on my breathing so I wouldn’t completely loose it and start hyperventilating uncontrollably. I thought I was going to pass out. If I knew that it wasn’t open I would have prepared by taking something to calm me down. This was an awful experience! I am Absolutley traumatized and never want to do a scan again! The two ladies in the room were great but this was absolutely terrifying for me! I do still recommend because many of the staff and drs are great but please if someone can educate in staff calling patients the difference between a regular MRI and an open MRI and to not inform patients that they are getting an open when it’s actually not.“
“I will be a new patient for Dr Kern. In making my appointment, I found a friendly and very helpful staff member that took time to get my appointment set, and communicated in a knowledgeable manner.“
“These doctors are so awesome. All of the staff are so nice. They are so gentle when getting injections. They don't try to rush you out and they have the utmost respect.for their patients. Thank you all so much.“
“I went for an MRI today and the person who contacted me before the appt. asked if I was claustrophobic I said yes with bad anxiety. She proceeds to tell me I’ll be fine because it’s an open MRI. IT WAS NOT AN OPEN MRI! I literally thought I was going to die in that machine! I was shaking so bad, I was sweating horribly and my heart felt like it was going to beat out of my chest. I had a panic attack the entire time. I tried to focus on my breathing so I wouldn’t completely loose it and start hyperventilating uncontrollably. I thought I was going to pass out. If I knew that it wasn’t open I would have prepared by taking something to calm me down. This was an awful experience! I am Absolutley traumatized and never want to do a scan again! The two ladies in the room were great but this was absolutely terrifying for me! I do still recommend because many of the staff and drs are great but please if someone can educate in staff calling patients the difference between a regular MRI and an open MRI and to not inform patients that they are getting an open when it’s actually not.“