“I will be using All Pro again! After a nightmare with another appliance service company I was happy with the professional, timely service from Maris and Monte! Thank you!“
“This is in response to Lucy‘s review, first this is Tony who owned Tony’s appliance which they do all my work now because I have retired. And in response to Lucy‘s complaint, Lucy it is very common for the coupler to break and the transmission to lock up the only way you know is by trying to spin the transmission when you’re putting it together with a coupler sometimes it’ll spin freely and you put it together and hope that it’s fine and then once the machines under a load the transmission can lock up. Talking with Steve I know he came back and checked it and he offered you your money back on the part which was more than fair. Because they would have charged you a service call either way he didn’t miss diagnose it the transmission just locked up it’s happened to me many times. I’ve known Joe and Steve for a long time and they are very reputable I wouldn’t let them handle my company if I didn’t think they were. Everybody’s entitled to their opinions, but Steve didn’t do anything wrong. It’s just unfortunate sometimes these things happen. But when a guy comes back over to your house to give you money back for the part and try to call you that’s not ripping you off. I’ve seen rip offs in this business they take the money and they never come back. These guys are not one of those companies that do that. Lucy believe me when I say if you used me when I was doing it, it was an honest thing that just happened. But you are entitled to feel the way you do if that’s what you choose, but he did offer to give you your money back for the part and you would’ve had to pay a service call anyway so you weren’t going to be out anything. And knowing them like I know them they probably would’ve come out the next time you had a problem with something and either givien you another discount or no other service call charge. Remember everybody, crooked repair people don’t come back and offer you money back the crooked ones take your money and don’t care what you say. But once again everybody’s entitled to their opinion that’s what makes the world go round. Thanks for listening“
“I highly recommend Tony. I believe he is honest and will not overcharge you. He has vast knowledge on appliances.“