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200 W Weaver St #1, Carrboro“Y’all are all awesome. Very pleasant making my visit the best ever. Very professional“
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101 Cosgrove Ave STE 170, Chapel Hill“Chapel Hill Eye Care is the best optometry and optician offering in the triangle. Everything about them is superb. I can’t recommend them enough.“
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2900 Croasdaile Dr, Durham“Dr. Pate and his team @ Durham Vision Center are awesome!!! Very thorough and efficient!“
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8210 Renaissance Pkwy, Durham“The doctor and secretary/nurse were both great! They were professional but casual, made the process easy, and made me feel like I did a great job. Definitely will be returning.“
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3115 Academy Rd, Durham“Simply some of the best customer care I have received. Everyone was helpful friendly and professional.“
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4037 Durham-Chapel Hill Blvd, Durham“Fast and friendly check in. Doc was great - knowledgable and good "bedside manner". Appointment was quick and efficient but I felt that my time was respected as much as hers.“
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2812 Erwin Rd #201, Durham“Dr Newman is an experienced optometrist who is conscientious and caring. Highly recommended.“
“Doctor Costable was very pleasant, knowledgeable, and helpful with my insurance. Great service provider.“
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6910 Fayetteville Rd #296, Durham“Andrea was an excellent sales associate. She helped me with everything I needed and is extremely knowledgeable!“
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8202 Renaissance Pkwy #105, Durham“A lot of places will claim to have great personal service. Specs really does! It's all family, and you feel like you're a part of the family here. Read the other reviews, they all talk about the great experience you will have here. Believe it, it's true. Parked at the door, walked in, was waited on right away. Had broken glasses, and walked out a bit later with repaired glasses. Thanks!“
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79 Falling Springs Dr Suite #130, Chapel Hill“I have been quite satisfied with my eye exams from TVO - Hwy 54 location, HOWEVER, I will no longer be ordering contact lenses or glasses from TVO. My son had an appointment for an eye exam on Dec. 15th. He needed new glasses and found frames he liked, so we placed the order and were told it would be approximately 3 weeks before they came in. I was fine with that as they should still have been back before he had to leave to go back to college. I called on Jan. 8th, after having received no updates and was told someone would call me with an update by EOB that day. Nobody ever called. On Jan. 9th (son is now back at school), I contact them again and explain I was never contacted the day before and they call back within the hour, but the person I talked to couldn't tell me the status. They said they would investigate further and call me back. An hour later, I received a voice-mail stating that the order had never been submitted, so they were going to expedite it and call me when it was in. On Monday, Jan 15th, I found an email in my SPAM folder from TVO stating that my son's glasses came in on the previous Thursday. No phone call (as promised) was ever received. I contacted them again for confirmation that they were in, and again, it took 2 days for them to respond (again via email). On Friday, Jan 19th (5 weeks after we originally ordered his glasses), we were finally able to pick up his glasses. The entire time we were there, we were made to feel as if our presence was an inconvenience. The person at the desk went and found the glasses and plopped them down on the table basically saying "here's your glasses, a mirror and a reading card to check your prescription. If they need adjusting, you can come back later.", as she walked away. I told her, no, any adjustments needed to be made while we were there. The frames did need minor adjustments to the arms, which she claimed to make, but considering she was out of the room for less than 45 seconds, I'm not sure any proper adjustments were made. I've been a patient at TVO off and on for over 35 years, so it saddens me to see the poor level of service that seems to have happened in the past year. Bigger doesn't always mean better I'm a business and I think it would behoove the powers that be to get back to a level of service where the customer is appreciated and not treated as an inconvenience.“
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14 Consultant Pl, Durham“Always great service, everyone is kind polite and helpful very friendly I will definitely recommend“
“Dr Woodard is very knowledgeable and provides friendly professional service with each visit.“