About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is a Jackson-based company that has been in operation since 1935. They specialize in plumbing repair and drain cleaning services, offering 24-hour emergency service with no additional charges for after-hours or holiday calls. The company is known for its professional emergency service, with uniformed, licensed, and insured plumbers ready to address a variety of plumbing issues. Customers have praised the efficiency and expertise of the plumbers, who have been able to quickly resolve complex plumbing problems. The plumbers have also been commended for their friendly and informative approach, taking the time to explain the details of the work and ensuring customer satisfaction. While some customers have reported communication and scheduling issues, Roto-Rooter has demonstrated a commitment to addressing customer concerns and providing high-quality service. The company has sent additional technicians to complete repairs and ensure customer satisfaction, and customers have shared positive experiences with the company's services.
Sean Carrel became my hero today. He quickly and efficiently got my bathroom back in working order ! He was on time, worked quickly, and was friendly the whole time. I hope I don't need this service again, but if I do I will call your company and request Sean by name. I will also share this positive experience with friends and neighbors. Thank you.
Dakota was awesome! He was so so knowledgeable and super friendly! He did not leave us until he gave us an answer to our problem! Again, he was great! My husband and I are both happy with his work.
My service technician was Dakota. He was very thorough and informative. He did not rush through, and he answered all of my questions. He took the time to explain the details of the job that he was giving me an estimate for. He was honest about work that did not need to be done instead of trying to sell me an unnecessary job.