Reviews for Home Instead
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 4.7/5
Facebook: 3/5
BBB: A+
Home Instead
705 W Battlefield Rd Suite 110, Springfield
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I was in need of someone to sit with my elderly mother and assist her with things around her home while i went to work and run errands. Home Instead was quick to respond and had someone out within a day. The caretaker was very good with my mom. Even though my mom was unsure about a stranger staying with her, she was well cared for and eventually felt comfortable with them around. Home Instead was well worth it. I was able to get things done and get some relief when I really needed it. My mom is now in assisted living, but I would use Home Instead again if I ever needed then.
My family and I want to express our deepest thanks for the help and support we received from Home Instead. My father had a unique situation in that he was an LVAD patient and most in home help companies refused to help. Home Instead listened to the details of our situation and chose to help. We are forever grateful for that.Alicia, you bent over backwards to help us with our constant changing asks for support hours. I am not sure how you got that done in the short windows we asked for, but we are forever grateful to you and your team.To Shelly, the first afternoon nurse. You were amazing. Completely out of your element because of the LVAD and the nose bleed, but not...read full review
This company is remarkable! They provide much-needed assistance to my father, who has dementia, several times a week. The extra care and attention to detail they offer make my dad look forward to their visits. I'm grateful for the support and services they provide to our family.