“First time using Two Pillars - they were highly praised on the Waldo Neighborhood facebook page. They were truly nice people who were on time and did a quick efficient job with the two projects we had. Pricing was very reasonable. We will call them again for future projects.“
“When I need my pipes cleaned, I call Bob's Rooter Service. My wife called me Sunday and told me we had water coming up from our basement drain. I called Bob's. On a Sunday, they answered the phone. The woman who answered was going in for knee replacement surgery on Monday. This is a small company. I asked if I should schedule it for another day. She said no we can get you in." Monday, I called to touch base at 11 am to reconfirm our appointment. I had planned on traveling but moved my schedule around to take care of this. The woman's husband , Bob, answered the phone. They were waiting for her to go into surgery. He said his son would be out shortly. He was on a job and would be by as soon as he finished. The son came out. What started as a simple sewer line clean out turned into a four hour job. The floor drain in my basement was clogged. He fixed it. Outside sewer line clogged, he fixed it. I mentioned that our bathroom sink would drain slow. He fixed it after using three different types of augers. No matter what I threw at him, he figured it out.And I have to mention this. We had dealt with our basement flooding for years. Minor detail that the previous owners failed to mention when we purchased this house in 1997. Our basement flooding situation even made the local news one year because of my social media posts. I had plumbing companies give me estimates between four and five thousand dollars to fix. I had three kids going to parochial schools at the same time, so that was out of the question. So everything in our basement was set up on pallets in case heavy rains came. We adapted, overcame, and kept moving. One day, I have Bob's Rooter out to install a new outside faucet. The young man I mentioned earlier asked me why everything in our basement was set up on pallets. I told him the story I just shared. Our home is a post WWII home built in the late 40s. It has a sub drain in the basement floor. The drain was clogged. It took him less than 15 minutes to fix what I had been told would cost me thousands to fix, and he didn't charge me to do it since he was already here on a job. This is why I use Bob's Rooter.“