“Another great visit by a great company. Called for a no cool and they were able to fit us in the same day within several hours. We were also able to get our maintenance done at the same time. We have been customers and appreciate when a business comes through with not only solving our problem, but also having spectacular customer service on top of it. We have had technician Mike out to our residence multiple times and he’s treated us with the utmost respect, while still making us feel at ease even in an emergency. He was not pushy and gave an honest opinion even if that means not selling today. He knows he will have our business in the future. You sir, are a pro, and we are grateful you took care of us again!“
“I've been using Metro for 10 years. Furnace and central AC. These guys are great and don't rip you off.<br>Update! Still using Metro. I have a maintenance plan, they take care of my hvac with no worries on my part. Great service, reliable and trustworthy. My tech , Lucy, is great! She goes above and beyond explaining the tech stuff, is personable and thorough. And, it's real great having a woman in my home to check the equipment. Thanks Metro!“
“S & R replaced my townhome hvac systems with a Bryant Heat Pump and Furnace. Joe, Alex and Jim did excellent work. They kept all time and price commitments. They took extra time to make sure I understood how to operate the new systems. Their office staff processed all rebate paperwork for me. They set up a free follow up home call in a year to ensure everything is operating the way it was promised. I am very happy with the job S & R did for me. I consider them my local go to company for my hvac and appliance needs.“
“Stellar work & customer service from every person at Pipeworks. With the first phone call about a leaky faucet & asking for a general idea of cost, they were so helpful & transparent that I decided to get a quote for a bathroom remodel. The office staff, estimator, & plumber were great to work with. If a problem came up they dealt with it honestly & were completely professional and helpful. Highly recommend!“
“Roger Shimon is the only plumber we have used in our house. We have had him repair pipes, install frost free exterior faucets and repair projects my husband tried to do himself... Roger is very thorough and explains what needs to be done and why. We will call him again!Service: Plumbing pipe repair“
“After I discovered my 18-year-old water softener was leaking in September, I called Keith Nelson Plumbing. DJ visited the same day, diagnosed the problem, and suggested it was time for a replacement. He returned the next day with Jim & Justin to remove and replace the old water softener. They gave me a mini tutorial on how the new softener works and how to fill it.While they were here, we discussed my water heater (also 18-years-old) and decided to replace it with a heat pump water heater the following week, but not before DJ presented me with three written detailed replacement options with prices, listing the pros and cons for each. I believe he also consulted with a manufacturing rep to make sure I was getting the correct size and type for my needs.DJ, Jim, and Justin returned the following day to explain how the water heater works and showed me how to program the various modes. DJ returned two days later to recheck the water temperature.They also installed a new touch kitchen faucet. DJ & Keith provided thorough instructions on how it works and how to prolong the battery life.In addition to installing the new appliances, DJ provided me with a completed rebate form (for the water heater) and an AHRI certificate for my specific water heater to send to Xcel Energy. All (Keith, DJ, Justin, and Jim) were responsive, thorough, professional, and friendly. Great people to work with. I can't say enough good things about them. Trustworthy!Services: Water heater installation“
“Had them replace the furnace and air conditioner. They did a very professional job. I highly recommend them.“
“The problem with my furnace was quickly diagnosed and I opted to replace a very old, failing system. There was no pressure to buy a new system, but the tech showed me evidence of the old system failing. Everything was excellent with this installation, from communication down to finished product being installed. I'm very happy with H2C and recommend them highly.Services: Heating system installation“
“Tim was friendly, prompt,knowledgeable and efficient. I would request his help for any future problems.“
“Tyler did a great job today with installation of my new toilet. He explained the scope of work in great detail and was very transparent. He had the expertise to answer questions about commercial grade products from whole sale house and products available at your local department store. He also gave me a quote while onsite for a new water heater for a possible future job as I requested.<br><br>AJ Albert's I can trust to install quality products and do the job correctly the first time.<br><br>Kyle Stember<br>Maplewood MN<br><br>Keep up the terrific work.<br><br>Thank you“
“Great job of clearing the pipes with minimal interruption to my day! Jesse and Ramirez were courteous and kept the mess to a minimum, and cleaned everything up so it was spotless after they finished.“
“Cities 1 has taken care of the boiler at our home and several of the homes of our clients. They are not only professional and extremely knowlegeable about the intricate details of boiler heating systems, they go the extra mile. I am a REALTOR, and I had a client out-of-town (and cell phone range) and we needed an emergency safety check at the client's house after a home inspector (who didn't know complicated boilers but sure could comment on them) created inspection issues. Avery, the owner's son, came running to the rescue. I learned more from Avery in an hour about the heating system in the home than I could have ever figured out on my own or from techs from other companies. He wrote up the service details on the invoice before he left the driveway. Whether you have a basic boiler or a complicated one, old or new - Cities 1 knows boilers. They have consistently fixed things other companies said were beyond repair, and they are fearless when it comes to the servicing of a system. Their front office staff are excellent and responsive as well, and their billing/invoicing system is efficient and organized for your record keeping. Residential or commercial - this is the company for boilers.“
“The tech Kolten arrived on time and was friendly and professional. Kolten did a great job addressing my concerns and answering questions about our water heater, and provided thorough explanations as he performed maintenance on our water heater. Would highly recommend.“
“Professional and kind. Responded to each call & email in a timely manner. Brent and Terry answered all my questions and didn’t try to sell us anything we didn’t need. Thank you for installing our new water heater, furnace, and AC unit!“
“Greg came out within a couple hours of my calling him to unplug our kitchen sink drain. He was friendly and offered tips to keep the drain free flowing. He had the drain unplugged in short order. He also answered my questions about the longevity of our water heater and softener, and said they probably won't need to be replaced for a number of years because they are reputable brands. He checked out the sump pump brand too, and recommended a backup system that would still work during a power outage. Bottom line: he did the work quickly and effectively, and provided useful information about future plumbing needs. Highly recommend!“