“I can't say enough about the customer service I've received from Summer!! If she's not in a leadership position, she needs to be. While choosing new glasses, she jumped in to call my insurance for coverage details; quickly provided prices for the new frames; and soon presented the finished products professionally.
After realizing that the script was wrong, she checked the glasses herself, considered every possibility, made this a priority for her supervisor to review, and called me with next steps.
If anyone in the Corporate Office reads this, I'd advise you to offer this young lady a higher position ASAP. I've been to this store 5x and Summer was always kind, professional, patient, and fully knowledgeable on optometry.
She's an asset and would easily excel anywhere :)“
“I’ve been going to Main Street Eye Care for three years, and each experience has been nothing but positive. My prescription glasses have each provided exceptionally clear vision, and they have a great assortment of frames from which to choose. Gina is exceptionally kind and patient in helping me find a style that is both cute and comfortable.
Today I needed to call for my prescription so that I can get some sports glasses for tennis that I found in an online sale. They were totally fine with this and are emailing me my prescription.“
“Claudio Eye Care is an incredibly well run operation with a knowledgeable and enthusiastic staff. They are by far the best optometrist I have been to, and are extremely patient when it comes to making sure your contacts or glasses are the right long term fit. I never feel like they are attempting to get the most money out of your appointment or orders. I highly recommend considering their services.“