“Great company. The work was done perfectly, the workers were efficient and nice. Couldn’t be happier.“
“Excellent job by this company.Very honest business owner and gives fair price. On top of that, they did my stairs for free. I have no complain.“
“Thank you for a great carpet experience. The entire process was filled with ease by your staff. From choosing a carpet, the measuring, to the installation, the process was easy. Your staff is wonderful, and we love our carpet choice!!“
“We have just completed a second project with CBB and couldn’t be happier. Our kitchen was finished last year and our master bath a few weeks ago so this is a review on both projects.
Kitchen- we started working with a different company and were told we couldn’t have an island. There were so many problems with this other company including what we felt was going to be customer service issues that we scrapped the whole thing. I received three referrals from coworkers to try CBB and so glad I did. We were teamed up with a designer that is no longer there. She did a great job in helping us design our kitchen space and yes got an island. The designer left CBB as our project began and Andrea took over. The reason I say this is there were measurement mistakes that were made by the previous designer and not caught till some of the cabinets went up. This is where the customer service comes in. Andrea went above and beyond to assure us everything would be fixed and it was. Our floor refinishers damaged one of our cabinets and Andrea fixed that too! I can’t thank Andrea enough for the amazing job and over the top customer service that she provided. Greg Meehan and his team were the contractors and did an amazing job!
Bathroom- Wow, that’s all I can say. Devon was our designer and the two of us put our heads together and our bathroom looks amazing. I knew what I wanted and Devon got to work helping me pull it all together. Thank you so much Devon for all your hard work and we couldn’t be happier with the finished product. We used LVE services for the contractor side. I have never had contractors more amazing than this group. They were professional, courteous, and fun! Yes, they kept us laughing through the whole project. Thank you LVE for a knockout job and we definitely will be using you in the future!!
Do not hesitate to use CBB and Andrea for your remodeling project. Their attention to detail and customer service is A+++“
“This is the second time I have had the pleasure of working with this company. The last time was nearly 10 years ago and once again, the service and quality was impeccable. They truly work magic when it comes to restoring floors. My thanks especially to John and Jeremy.“
“Bernie & Trudel Flooring do a great job every time! High value jobs done to perfection, can't say enough good about them.“
“I recently hired Joe from Smiths Hardwood and Construction to refinish my hardwood floors in my home, and I couldn’t be more pleased with the results. From start to finish, Joe and his team demonstrated exceptional skill, professionalism, and attention to detail. I highly recommend Joe and Smiths Hardwood and Construction for any flooring needs. They exceeded my expectations!“
“Thank you so much to Alexander Sciddurlo and his team from the Bensenville location for being such great professionals and making things happen to meet deadlines and make a customer happy!!!“
“Great job and fair cost to carpet our stairs to the basement- before and after
YEAHHHHHHHH“
“Stan is the man!! He was on time with the estimate and punctual when it came to do the job. Him and his son and brother in-law did and excellent job on refinishing my entire hardwood main floor.“
“Hell yah, staff is awesome. Nice lil showroom. Shoot, they have supplies and everything. Great place“
“From Nov. 2023 UPDATE: I called and requested that Carpet Direct please speed up our carpet install if at all possible as we need to use our home for Thanksgiving. They did do it but only a couple days before the holiday so still not enough time to set up the house and use it. I lost over 3 weeks time on this deal. Still my bad for not letting them know I needed it done in longest a week or two not a month! and my bad and his for not asking/telling about carpet that was in stock. Make sure to pin them down on the details because they don't ask or let you know up front if the carpet you choose is in stock. Also let them know how you would like to pay or finance your purchase or they will only ask for 1/2 down promptly when they come to measure your rooms with no other choice given at that time. When I went in to ask to finance the rest of my purchase and ask what was taking so long I was told I want too many bells and whistles. I consider options to pay and timing of install part of the business at hand.
I would rather give small business owners my business but for carpet and flooring I will be returning to the Big Box stores! Carpets direct only gave 12 months to finance. For such an expensive purchase Home Depot or Lowes will finance 18 to 24 months.
Oct. 2023 Seems like a great place to get carpet and very nice people but make sure to get all the details worked out like if the carpet you are getting is in stock or if it has to be ordered which I didn't do. I also didn't let them know when I needed it by which was in a few days to a week so that was kinda my bad and has made our home unusable for a few weeks waiting for the carpet order and install. Our furniture can't be moved into the bedrooms so there is no where to sleep presently for our family. I hope it comes in soon because "any day now" is not comforting. I just assumed it was in stock but it in fact had to be ordered and take weeks for them to get what I chose in stock and then we will have to arrange installation. If I had known or been told this up front I would have asked what do you have in stock right then and chose one of those? Also they have 0% finance advertised online but financing was not mentioned or offered when I asked about it and I then had to give half up front which has set me back a bit. Hoping to hear my carpet is in very soon.“
“Very organized and timely. Estimate never wavered. Extremely pleased with the final outcome of my kitchen.“
“I love my beautiful hardwood floors! I would recommend them to everyone. Work was done on time and to perfection. And not to mention such reasonable prices.“
“I delivered a load to them today and they where super nice and fast unloading that hardly ever happens“
“Great company! Practically dustless! No mess on painted base, they taped and protected existing finishes. Very respectful, highly recommend!“
“I had my living room, dining room, stairs and hallway done by Lifetime Hardwood Floors Inc. It’s a family owned company who paid attention to every detail. My floors were in bad shape and you’d never know it now. I love the color and finish. Plus the dust was minimal. I highly recommend!!!“
“Bruce and his crew at Michigan Hardwood Flooring did and exceptional job, refinishing my hardwood floors. Mark worked hard to get me exactly what I wanted budget wise and the rest is history. Floors look absolutely amazing thanks guys…“
“Professional company. I highly recommend MHFC for hardwood flooring renovation. In an era where too many companies seek only to make money, MHFC makes customer satisfaction a priority. We did encounter issues, as what sometimes happens when renovating refinished maple floors. However, Mark (the owner) provided his personal cell phone number, and when we called, he immediately and personally addressed and corrected our concerns. Mark proved that our satisfaction was his company’s primary concern throughout the process. Mark even returned after we paid him. MHFC is professional, efficient, and reliable.“
“Phenomenal experience! I highly recommend Krauseneck to anyone having flooring done. Professional, fast, great quality flooring. Craig the owner is awesome at meeting our needs as is Chris the installer and his son Chris. This is actually our second time using this company. The first time was in 2001 and we had carpet installed. The second time was now-2024 with luxury vinyl and we couldn’t be happier! Thank you Krauseneck for such a wonderful experience!“
“Great work by the guys pouring a new patio and adding a driveway extension. The entire process was seamless from beginning to end. The team was very respectful, professional, and dependable. I can't recommend these guys enough. Thanks again for a job well done!!“
“I am so happy that I chose Creative Building & Remodeling Company to do my Kitchen Refacing. My Kitchen is just Beautiful!!! The installers Scott & Mandy Nottingham were so friendly, pleasant, very professonal & their workmanship was absolutely outstanding. Not only did they do a great job, they were so organized, they did not leave their work area messy & cleaned up daily until the job was completed. You could tell that Scott was a seasoned installer. He gave a lot of attention to detail & made sure everything was right. I was also pleased with Jake from sales, who explains the project in detail & Mitch who were also pleasant & professional. I will definitely refer your Company to my family & friends. You can count me in as a satisfied customer. Signed:Roberta Richardson (6/21/24)“
“Discount carpet did a great job from start to finish.I want to especially compliment the installation team, who went above and beyond to install our carpet. the team was professional, respectful and very skilled.we are very satisfied with the finished product.thank you! Can’t forget beat our last quote by $1,500 win-win“