Eyewear And Opticians near Falmouth

“Visiting in Maine, bumped my glasses, needed adjustment. These folks were SO nice, fixed me up pronto!“

“Very professional and knowledgeable in the field, consistent, pleasant staff and office.“

“I have been going to VIP for years and will not go anywhere else. They bring back true meaning to the concept of putting the customer first over profits in a real way everyday. Picking glasses can be difficult and each team member I have worked with was patient, thorough and experienced. In my recent purchase had to go through several pairs before I got it right and Todd supported me through the entire process with a smile on his face. They take the time to do things right and I cannot say enough positive things about my overall excellent experience. Make this your first stop and it will be your last for years to come. My doctor at Maine Eye recommended them to me, thank you Dr. Walters! Thank you Todd!“

“This practice has the most friendly staff and doctors. Scheduling is a breeze, I’ve never had a problem being seen the same week or even same day I called. I HIGHLY recommend Dr. Roush, he is incredible.“

“Dr. Victoria Johnson was a delight. She is kind, professional and very knowledgeable. She explained what we saw from the scan of my eyes. I did not feel rushed, and she answered all my questions.“

“Excellent experience! This was my first time here, I was greeted promptly upon entry by a very friendly person behind the desk. I was there for a full eye exam (eye health as well as a new lens prescription). The tech I had wasn't unfriendly, but efficient and nice, but no small talk--totally fine, I was happy to rest my voice (some people say I talk too much anyway). After a few different rooms, machines, flashing lights and reading wall charts I waited to see my doctor. Dr. Young was my doctor this past visit and I couldn't have been more pleased with her clear, caring, and thoughtful approach. Thorough, but not at the cost of being careful. I was provided my perscription and (like any good museum), walked out through the "gift shop". I enjoyed the browsing and found a few frames that were to my liking. I didn't purchase anything on this visit--I'm shopping around since I have two good frames at the moment that just need lenses. But the sales person/optometrist was knowledgable and nice. A few dings for me on the retail part of the operation: I was surprised that pupillary distance was measured by putting a dot on the glasses with a lens pen--I feel that there are better ways than this in 2024 but I'm no ophthalmologist or optometrist. I did feel as though they were a little hot on the "selling" portion of the business. I wouldn't say I ever felt pressured, but I won't say that I didn't feel any pressure either. On the positive side, they had a huge selection of frames. Your standard Luxottica brands (Oakley, Ray-Ban, etc.), but also others. And a small selection of Maine-based frame companies! All in all, slight oddities on the retail side aside, I still feel that this is a 5-star establishment (maybe 4.5 stars, 'cuz who's perfect?!). I look forward to going again.“

“Great people and great options. Service with a smile. They don’t accept insurance but the prices are lower then the Dr typically and it’s great to support local small businesses.“

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“The best experience l purchased a pair of eye glasses today from your associate today his name isTodd he was so easy to talk with so friendly explained things to me so very well and also has a fun side about him.he also went out of his way to contact my eye Doctor to have them fax the new prescription over to them not once but twice he went above and beyond much appreciated Thanks once again
Sincerely Mrs.L.Stuart“

“Excellent customer service- Hayden and John with both very helpful, kind, and patient with a glasses exchange that took several visits to sort out. Love Dr. C-F!“

“From the person who greeted me upon check-in, to the person who ran some pre-exam tests, to my time with Dr. Mike, to the person who helped me look at some new frames, every single person was very very pleasant - the kind of pleasant you feel is not forced. Dr. Mike takes his time explaining things to you, showing you your actual vision tests and explaining what you are looking at. I just loved his upbeat persona in general. I left the office in a great mood.“

“Dr. Tricia is wonderful. The staff are all extremely professional and are great to work with. Highest recommendation.“