Damage Restoration near Windsor Mill

“What can I say about this crew other than thank you... The went above and beyond with bringing or home back into shape. Billy and his team was always on time and friendly...Thanks guys we couldnt have done it without you.KW“

“Vincente was professional, early, and did the job efficiently. This is the second time I've used roto rooter, and barring receipt of privately owned shop recommendations, I will likely use them again.“

“Appreciate the work that Erik and the rest of his team did on restoring our basement after an unfortunate water heater leak.

Friendly, professional, and efficient…definitely recommend to anyone who needs restoration work in the future.“

“Edgar was great. Came in, explained everything and what I should expect not only what he was doing but next steps. Set up realistic expectations of what could be done and told me if he had thought he couldn’t get the smell out he would have advised to replace. Great customer service!“

“We recently reached out to Yahsef late night (around midnight) after realizing that we had standing water in our basement due to a sump pump failure. Yahsef and his team arrived at our home an hour or so later and helped remove the water and started the remediation process. I must say that it has been an absolute pleasure working with Yahsef as he is very professional and polite. He made the process very smooth and seamless. I would highly recommend his company for ALL of your remediation needs.“

“Edgar was an amazing technician. Woll definetly recommend him to my military contacts.“

“I have a golden retriever, so you can imagine the state of my carpets:)) I've accepted the fact that they never will be truly clean again. But then I found Hippo Carpet Cleaning Ellicott City. They were able to remove those pesky paw prints and muddy spots that had been there for a long time now. My carpets not only look cleaner, but also feel softer. It's like walking on clouds now!“

“Victor was professional, knowledgeable and polite. He explained everything before proceeding and made sure I understood the work to be performed.“

“I'm so impressed with the rug cleaning service I received. The team was friendly, professional, and did an excellent job. My rug looks better than ever!“

“Highly recommendHad an emergency repair that had to get done in my house due to the freezing weather.Came the same day very professional was able to get my insurance involved, even though they didn’t cover it.Pricing are extremely fair and reasonable due to the amount of work that had to be done.Staff are extremely helpful and attended to all my needs.Will definitely hire them the next time I might have an emergency.A special thank you to Sandy, extremely professional and helpful. Super kind and patient.Thank you very much“

“Marvin and his team were professional, punctual and timely in recent restorationThey performed high quality floor install , drywall repair door vanity replacement and painting post water damage.They were very communicative and receptive to questions along this entire process and i just cant say enough regarding my overall experienceI wouldn't hesitate to use them for any future needsMichael“

“I had my living room rug cleaned, and I am very pleased with the results. The team was professional and reliable. They arrived on time, worked efficiently, and the rug looks fantastic. All the stains and dirt were removed, and it smells fresh as new“

“Awesome service and they work extremely efficient. Highly recommend to use there service for renovation.“

“Jose came in and did a great inspection! Thorough and to the point, told me what I did and didn’t need to do.“

“One of the most reliable water damage restoration contractors in Baltimore. Hired them for a mold remediation job as well.“

“Our basement window well failed during a recent storm; 2" of rain in less than one hour resulted in 12"+ of window-well water coming in through the window frame in less than 1.5 hours. The next morning, I called four companies: Robert Bollinger at Storm Waterproofing responded quickly and was able to visit our home and give a quote faster than of the other companies. My husband was home for Robert's visit (as well as one other company), and was impressed with Robert's knowledge of how to fix the problem. (The second company simply wasted our time by sending out a representative who was not a specialist in storm water damage and solutions.) Robert responded to our questions quickly and knowledgeably. There was a cancellation, we were available, and the work was completed within 8 days of our initial contact. The two-man crew that arrive today were wonderful. They were on time, careful to protect our flooring/carpeting, did the job within the estimated time range, cleaned up after themselves, and answered our questions without hesitation. The company guarantees the areas that were waterproofed to be water free for the lifetime of the structure, and the guarantee is transferable from owner to owner. I would not hesitate to recommend Storm Waterproofing to anyone in need of their services.“

“Excellent customer service.Mr. John was very helpful and provide a quote in a timely manner.“

“Mr. Hernandez has been a godsend since our office was damaged in a flood. He has been very attentive, diligent, professional, courteous, and helpful during the entire process to get my office up and running again.The restoration process went smoothly because of Mr. Hernandez, and the services he provided were AAA.The office is now up and running, and looking great.“

“Have been using Thomson Remodeling for 25 years. They always provide excellent work quality and are professional and responsive. David Robinson is a pleasure to deal with. They are especially good with older homes.Services: Remodeling“

“Gentlemen, coming for the estimate were quick knowledgeable, very friendly. I would definitely recommend the service to anyone.“

“The Technician was very knowledgeable and very professional. He was also friendly. I would recommend him and your company anytime.
Thank you for coming out.“

“I was in an emergency situation (after hours on Saturday and it's a holiday weekend) Mr Nigel was wonderful he came over 30mins after I called to do the estimate (I had called 2 others supposedly 24hrs but only got constant ringing on one and answering service in the other) he's very efficient. My basement was dry in about 24hrs however he was sure to continue with the process until Monday afternoon (the actual holiday) to make sure I had no drying issues. I would recommend Restoreace Restoration if you want a service professional that comes when you need them and not have you wait for a call back in an emergency situation.“

“Caton’s Plumbing did an excellent job addressing a clogged floor drain. Jarrell and his team showed up on time, understood what needed to be done, brought the right equipment, and were responsive and efficient. They explained what they were doing and answered all our questions thoughtfully and in terms we could understand. It was a good job!“

“They came out to do an air duct cleaning and dryer vent cleaning in my home and they did an excellent job. The team was friendly, professional and efficient.“