G M Appliance Services LLC

Aug 2020

As an update, it seems that AHS is the real problem, not GM Appliance. I believe I had issues reaching them because the regular office person was out and they had some vm backlog. I spoke with Wesley last week and he told me the ETA for my part. On Friday, I spoke with the technician to ask him for an update and he gave more useful info. On Monday morning (today), they called and said he would be coming in a couple hours and we now have a working washer! Would have liked a little more/easier communication, but all in all it worked out and I don't want to fault GM Appliance for how awful American Home Shield is to deal with.