Arise Infusion Therapy Services

Feb 2024

I would give it negative stars. I needed a very important vaccine and a whole week went by because the rude staff refused to schedule me, didn’t even ask my name or check the order that was put in, just brushed me off and told me to go back to the emergency room. I call again to schedule and the lady says I have to get a brand new order for my vaccines even though because of their own negligence I missed my window of vaccines. So I have to start over again and worry everyday. Go somewhere else. The manager was no help either. She just sides with the rude receptionists. They want me to come when it’s convenient to them. She’s apart of the problem here. . I finally...read full review

Nov 2023

Impossible to get a phone call back from this place. Waiting 4 weeks now and calling 3 times per week. Supposedly Joy is never available. She is asked to call me back and just does not do so. Maybe someone will pay attention to a review.

Jul 2022

I'm going to give 4 stars only because of previous billing concerns but, my care team at Arise has been awesome. I appreciate the personalized care and rapport that the team takes time to establish. So much so that the staff can tell when I'm not feeling well. When I arrived today I was greeted my Susan in the infusion center. She asked if I was alright because 1. I was running behind and 2. I was having challenges walking. When I told her about what I was experiencing she spoke to Dr. El Bogdadi who was able to see me. I'm so grateful for my care team today and just wanted to share a positive encounter especially after seeing a physician years ago for this issue that was dismissive with poor bedside manner .