About Custom Flow Plumbers LLC
Custom Flow Plumbers LLC is a fully licensed and insured company that values integrity, customer service, excellence, and community engagement. They have experience working with both large organizations and residential customers. A standout employee is Gideon, who has been praised for his exceptional customer service and professionalism. He is described as smart, personable, courteous, and knowledgeable. In an emergency situation, Gideon quickly assisted a family with a leak in their water heater, guiding them on how to communicate the issue to their leasing office. When they could not resolve it in a timely manner, he came out and fixed the water heater efficiently. Another customer highlighted the outstanding quality of toilet repair work and appreciated Gideon’s fair pricing and timely response. Custom Flow Plumbers LLC is recognized for their excellent services, high standards, and commitment to customer satisfaction, making them a great choice for any plumbing needs.
Absolutely outstanding! Gideon is one of a kind -- exceptionally smart, personable, courteous, informative, and responsive. He's fair in pricing and efficiently delivers solutions with high standards and cost avoidance.
The technician was great at providing exceptional customer service and repair. He was very knowledgeable. I called and sent pictures of my problem with my water heater. He was able to diagnose the issue after just hearing the problem before even looking at the area to know there was a leak somewhere. He guided me through what I needed to tell my leasing office about the issue after. They could not resolve it within a timely manner so he came out and fixed the water heater with no problem. I was thankful for him because after knowing there was a leak, he assured me that there was mold somewhere near. I was able to locate the issue and maintenance finished the job. Overall,...read full review
I had such a good experience using Custom Flow. We had an emergency leak and the tech showed up right away, after hours. He was so nice and gave us all the information we needed to ensure everything would be fixed properly. The pricing was very affordable, especially for last minute notice. We will definitely use them in the future.