Eyelash in Nottingham

“I had a very good first time walk-in here for eyebrow threading. I was in the area just to grocery shop but when I saw their sign for threading I’d thought I’d stop in just to see how much they charge. The young woman was welcoming and the price seemed fair and she was able to get me in and out so quickly. I will return here just for the convenient location alone“

“Great location. Clean. Staff is friendly. Offers great products. Highly recommend. Heather is amazing! ??“

“Have had my lashes done by Crystal a few times now. What a relaxing experience and she’s so fun to talk to during the application. The salon is clean, easy to find and she even puts out little snacks and treats in the lobby for clients. Definitely recommend!“

“TL:DR - Lucy does amazing work and I HIGHLY recommend the services but not the customer service. Constructive criticism from a frequent customer was met with impolite responses from the owner and staff (Ana) ——— I am a frequent visitor and usually come weekly. I typically have a great experience. Lucy is great and does a wonderful job on gel x application. Unfortunately, I’ve experienced several rude encounters with the manager Vicky and a tech, Ana. Example - When my nail tech (Lucy) was running late, no one let me know what was going on. I understand things happen. When I inquired about what was happening, both Ana and Vicky were rude and not apologetic. In fact, Vicky seemingly ignored me when I spoke to her. I absolutely recommend the salon services, but the customer service is severely lacking. ——— UPDATE - Anna and Vicky approached me after leaving the review, not to apologize for miscommunication on their part, but to express dissatisfaction at my review. Ana proceeded to wave my concerns off and Vicky rolled her eyes continuously. Again, Lucy does amazing work and I HIGHLY recommend the services but not the customer service.“

“Originally from North Carolina, so my 1st time getting threading here, & Ganga is perfection. She's kind, patient, & precise. Love ambience here, definitely give this place a try.“