About R & G Water Systems, Inc.
R & G Water Systems, Inc. is a family-owned business in Carroll County, Maryland, specializing in well pumps and water treatment systems. With over 45 years of experience, they install and service all makes and models. The company emphasizes providing high-quality service at a fair price. They understand the urgency of water problems and offer a 24-hour emergency hotline. Customers praise their responsiveness and excellent customer service. Reviewers highlight R & G's quick response times, even fitting them in on short notice. Technicians are described as skilled and efficient, resolving issues promptly. They are known for their thorough explanations and friendly approach, making customers feel confident and well-informed. The company's ability to accurately diagnose problems and offer cost-effective solutions has earned them high recommendations. Many customers mention that R & G Water Systems is a reliable, honest, and professional local company that genuinely wants to help, often going out of their way to ensure customer satisfaction.
Amazing people that really do set the bar for home service & customer service! So polite and honest!
Great customer service, friendly & helpful service technicians and very reasonable prices! They got us in quickly and took care of the problem! Five stars!
Extremely happy with this company and so rare to find these days. Had no water around 5pm on a Saturday, called and had a tech out Sunday morning at 9am. Techs were so helpful and nice. Walked me through the whole process of trouble shooting. I figured I would have to spend a lot more to replace the pump but they found a bad connection and damaged wires. Replaced wires and now have water back on by 1030am. Very impressed at the level of professionalism!!! Will be calling back if ever needed and highly recommend to anyone else in need.