Medical Clinics in Hampstead

“They added a lady to their staff at the front office/desk after we switched to this office. She is the main one that I always have to correspond with when I either call or come in, and she makes me feel uncomfortable. Besides the unprofessionalism, for example, she has hung up the phone on me twice and she also broke the HIPPA laws by providing my son's principal with his personal information. She makes us feel unwanted when we arrive and if I have to ask her for any assistance she blatantly acts as if I am disturbing her. I have asked to speak with the office manager regarding the preaching of the HIPPA Laws and the way she portrays their office as the first face a patient sees or the first voice they hear, but I have only been able to leave a voice-mail or leave a message with the front desk to pass on, and I have never received a respond leaving me to believe they do not care about my concerns. My son suffers from ADHD and Anxiety, and he does not want to switch doctors as change is difficult for him (and me as well) so he tells me he doesn't want to change doctors. I do like the doctor, the nurse Practitioner is awesome and I suggest your go-to. The only other problem we do tend to have often is having them send in my son's medicines refills on time. It is very stressful as he needs them every 30 days, and these are medications that can affect him mentally If he misses even a day.“

“I wrote a bad review and I didn't understand a few things but I was wrong,Dr Ugowitzer has always put great effort in explaining things and his knowledge has no bounds.He has been my doctor for a long time and always makes things better,if you need a great doctor he is your man!!!!“

“Everyone is always very helpful. My son saw both nurse Eleni Goshu and Dr Eyer, I'm happy with the care we get everytime.“

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