“Everyone at Eye Design was so friendly and attentive. We were seen right away. Dr. Burns was excellent. He explained my diagnosis and answered all my questions and concerns. Michael helped my husband find the perfect pair of glasses. Everyone was so joyful and happy to be there. I would definitely recommend Eye Design.“
“Had a minor accident with my glasses, as a screw fell off them during my Washington visit from Texas. Dr. Nastaran graciously help me to repair my glasses. Had tried a couple of other places who declined to help as I was not a patient. Dr. Nastaran set aside business protocol to give patient protocol a priority. Highly recommend the Idoc and Dr. Nastaran.“
“I highly recommend this location!! Very professional, outstanding customer services, extremely customer friendly!! I value good service and this team exceeded my expectations… The whole team Rocks, especially the manager. I’ve visited other Sterling’s locations and this was the best location and experience thus far!!!!!!!!!!!!!!!!!!“
“Both Dr Glasser and his team were incredibly helpful and clearly excellent at what they do. Needed more contacts and new glasses so went to see them since they take VSP. They took great care of me and got me exactly what I needed.“
“Stopped in today with a minor but annoying issue with my sunglasses--the extremely nice guy at Apex fixed it immediately! Would absolutely recommend and will absolutely be back!!“
“Tiffany did miracle work reconstructing my Ezra frames which were in a bad way after a bike accident. They look good as new.“
“Exceptional service! The optometrist and staff at this Jems truly care about their patients' vision health. From the moment I walked in, I felt welcomed and valued. The staff was friendly and professional, especially Rodney. He made the entire experience pleasant. The optometrist took the time to thoroughly examine my eyes and explain the results in a clear and understandable manner. The office was clean/modern, and they had a wide selection of stylish frames to choose from. I highly recommend this Jems Optometry to anyone in need of quality eye care.“
“I saw Dr. Figler today for a same day appointment due to eye issues. The office got me in within an hour and a half- and the doctor was awesome and thorough and friendly. Great customer service and experience all around.“
“Optometrist was great as well as the front desk staff. Convenient location. Nice decor.“
“Shaina and Marine in the store provided excellent customer service. They were very welcoming and kind, and understood the tiredness of a long work day. As a long-term WP customer, I truly appreciate such great attitude and service.“
“After years of dreading getting my annual eye exam, I finally had an amazing experience! Dr. Dunn is very clearly excited about his job and explains everything he’s doing and the context behind it (which I really appreciated). He’s super knowledgeable and this will make you feel at ease. I called before my appointment to see if they took my insurance - they did - which was a huge relief since other places in DC didn’t. I made my appt two days in advance but there were some even sooner! Highly recommend Dr. Dunn!I did have a slightly strange experience before I saw Dr. Dunn when sharing I didn’t have any family medical history since I was adopted. (I totally understand that some people don’t know how to react to that, I just haven’t experienced that at a medical type appointment before) Hopefully my response provided some good awareness for how not to react next time - and that being adopted isn’t always sad - and will be great to keep in mind for the next appointment when someone may have a similar background! All in all, a great experience.“
“Convenient, descent prices, can use BJ's and retailers coupons combined to save more. Excellent gas prices as well as reasonable incentives. I love the deli.“
“Dr. Christine Omoruyi is amazing. I appreciate the professionalism, patience, products, and overall care provided by the entire staff. I have experienced significant improvement as it pertains to my eye health. I highly recommend Premier Eye Care Center for all of your eye care needs.“
“The office is gorgeous, he is extremely professional and sees you right away. I cant recommend him enough.“
“After moving down here from Massachusetts, where healthcare and hospitals are one hundred percent better, I've had horrifying experiences with medical professionals and offices, hospitals and staff in VA, and so am rightfully terrified of seeking medical attention here.Because of COVID I could not travel back to MA to take care of my medical/vision/dental exams this year. I decided to take a gander and made an appointment with Dr. Clark's office, on N. Washington in Old Town Alexandria.The examination was on time. The doctor seemed thorough. He listened to my concerns and addressed them in a professional manner. I will be going bak to Dr. Clark.Crystal optician is attached to the practice and convenient, if you need new prescription glasses. They have a decent selection of frames. Monica is obviously good at what she does. She was patient, friendly and also (very) thorough in finding, and correctly measuring and fitting me with the right pair of glasses and bifocal lenses. She took the time to explain the different lenses to me. She had my new glasses, both pairs, ready 2 weeks before I expected them.“
“I have purchased glasses from this center twice over the last couple of years, and have received excellent customer service support from the manager (Paula) and her staff.“
“The customer service here is unmatched! Was visiting from out of town, and they helped me out and were so kind about it.“
“Dr. Stephen Lobaugh is fantastic. I was shocked how fast his office moved, he explained everything and still put me in charge of decisions. Really friendly, kind, and helpful.“
“Brian was super helpful when I went in the store to buy a new pair of prescription sunglasses and glasses. He helped me with honest (in a good way!) feedback about what looked good, informed me of all my options to adjust the lenses, etc., and helped me place my order in an efficient way before I walked out the door. Great selection of lenses for any face frame - I am really excited to sport my new glasses when they get shipped to my home.“
“I would recommend this office to anyone. I had something really painful in my eye and need to be seen immediately which my current doctor couldn’t do, so I was a new patient. The paperwork took no time at all. I was seen same day within two hours of calling. The doctor figured out my problem within 20 minutes of my exam and poking/proding around. (she didn’t literally poke or prod my eye) - she was very gentle. She dilated my eye so there was no pain. She then prescribed the right meds. I had a follow up appointment the week after and everything looked good. I’m switching to this office for my eye needs in the future“
“I was greeted right when I walked in - Dr. Posse was very professional & Rex might be my favorite sales individual to work with!!!!“
“I've been searching high n low for an opthalmologist who handles keratoconus. Ali answered the phone & apprised me of the fact that they don't do that there, BUT the 5 star review is b/c he took a moment to inquire on where I can go to receive that specialized care. Very impressive. With so many bad actors & incompetence running amok in the customer service industry, I had to take a moment to pen this review on behalf of the consideration I received in just 5 mins.... Give the man a raise!!! Give the man a raaaaaise!! :-p=)“
“I don’t normally leave business reviews BUT Jessica Hahm was the most thorough and kind optometrist I’ve had since I was a kid LOL the whole office was so kind and efficient. So great that they are open on Saturdays. Definitely check them out if you want a great relationship with your optometrist :)“
“Dr. Ayalew is an exceptional eye doctor who goes above and beyond for her patients. I recently had an eye emergency on a Sunday night and emailed her, she replied st 5 am instructing me to come in first thing in the morning. I know she squeezed me in because I was unable to schedule the appointment online.Upon arriving I was literally greeted at the door and taken straight to the exam room. (I’m sure this isn’t always the case so I don’t want to build any unrealistic expectations, same goes for emailing on a Sunday night, but this was my experience today so I’m just sharing factual events) Dr. Ayalew thoroughly examined my eyes, patiently explaining the condition and answering all my questions. Her expertise and genuine concern for my well-being are always evident at my appointments.My insurance switched a few years ago and metropolitan optical doesn’t take my new insurance but Dr Ayalew is so good I go to her anyway and pay out of pocket, money speaks louder than words — this is greatest endorsement I could give any doctor.Over the past 25 years living in DC, I've consulted with several optometrists. Without a doubt, Dr. Ayalew stands out as the best in my opinion. Her combination of expertise, compassion, and patient-centric approach is unmatched. I highly recommend her to anyone seeking exceptional eye care“
“The reviews are spot on. They actually answer the phones in this office. They offer appointments after 5pm The staff is professional & friendly. Dr. Lamont is personable with a great sense of humor. The eyeglass selection was impressive too ??“