“I am first time visitor here. I went there to get prescription of eye glasses. It is a friendly environment. Dr. Grinstead asked the purpose of my visit and performed detailed examination. I was impressed by the thoroughness of examination beyond my expectations and recommendations made for future care. Importantly the doctor’s comments made me feel confident about my eyes. I love this place and happy to recommend to others.“
“Everyone I interacted with had incredible customer service. I was seen on time, the doctor was extremely thorough and I was in and out before I knew it. Definitely will be back and plan on recommending this location to other people! Thanks for the great visit.“
“Had a minor accident with my glasses, as a screw fell off them during my Washington visit from Texas. Dr. Nastaran graciously help me to repair my glasses. Had tried a couple of other places who declined to help as I was not a patient. Dr. Nastaran set aside business protocol to give patient protocol a priority. Highly recommend the Idoc and Dr. Nastaran.“
“I have been a patient since 2007 and always have a great experience with Dr. Sparrenberger and Miguel. I will continue to use their outstanding services.“
“I love this guy. He’s the best eye doctor I’ve ever seen (har har har). Come here to get your eyes checked. Please“
“I like the process of choosing a frame and getting into the cost for the eyewear for my son. It was quick and smooth. I recommend this place for an eye glasses.“
“One of the best places to get an eye examine and glasses. The best customer service I've ever experienced in my 65 years in this life. I just love them and wish all the blessings that could be given to each of them. Those ladies love their customers and displays love and genuinely care about your eyes. I give them 100 ? stars“
“Exceptional service! The optometrist and staff at this Jems truly care about their patients' vision health. From the moment I walked in, I felt welcomed and valued. The staff was friendly and professional, especially Rodney. He made the entire experience pleasant. The optometrist took the time to thoroughly examine my eyes and explain the results in a clear and understandable manner. The office was clean/modern, and they had a wide selection of stylish frames to choose from. I highly recommend this Jems Optometry to anyone in need of quality eye care.“
“GREAT customer service!!! This is how a people facing or for that matter any business should be run. This place was so refreshing after the garbage and poor treatment I've gotten from other businesses.“
“Dr. Thompson is so precise and meticulous when it comes to my eyes and I personally take this is a good thing. I love that she's so particular when it comes to the healthiness of my eyes. After all, we only get one pair of them. They have such a huge variety of glasses to choose from. I'm absolutely in love with that. Dr. Thompson also is very engaging and personable with me and I greatly appreciate that. I may only see her once a year but I greatly appreciate it and everything her office does for us, she's phenomenal. So elated I found someone with a genuine passion for their job. Thank you Dr. Thompson, see you next year. ??“
“Had a wonderful experience working with Bianca, Manny, and Kevin (the manager) at this location. They each provided great input and suggestions while I debated on what frames to get. While my original frames didn't land up working out, Kevin was quick to assist me in exchanging it for a frame that was better suited for my face and high prescription. Every time my husband and I have come in, the staff has always been very welcoming and personable. Glad to have such a great staff so close by!“
“Convenient, descent prices, can use BJ's and retailers coupons combined to save more. Excellent gas prices as well as reasonable incentives. I love the deli.“
“The manager and Justin were so helpful when I had an issue with a prescription!!! They went out of their way to help me fix the mix up!“
“I saw Dr. Martin twice when she worked in McLean and she was excellent. Sad that she left.“
“Dr. Fissel and his staff was amazing! I was 15 minutes late and was still able to be seen without any problems. He was able to identify my issue and was very informative about my condition and my next steps.“
“Came in here for an exam and my prescription. Front desk staff was helpful and friendly, and so was the eye doctor I saw. Great service and experience overall, I certainly recommend them. Thank you“
“I had a great experience here! The staff was so helpful and gave me their honest opinions on the glasses I tried on. Everything from the eye exam to check out was super easy and painless“