“My wife and I recently moved to the area and needed a new vet for our family dog. I called Sutton animal hospital and the staff was nice and very friendly. They scheduled us an appointment and walked us through the new patient / intake process. We saw Dr. Karen and Lynn was our veterinarian technician. Both were very nice! Took time to explain the procedures, test, etc that we would need for our dog and answered all our questions.They were extremely good at what they do and were able to make our dog feel less anxious and my wife and I couldn’t be happier we found them! 10/10 recommend for anyone in the area in need of a vet :)“
“Very happy with everything! The staff were great, and the exam for Dora went well. Very pleased“
“I just cannot say enough about Route 20 Animal Clinic, Dr. Nick Kotsopolous, and staff, especially Colleen. My parents and I have been taking our pets to the clinic for over 20 years. Dr. Nick is so caring, patient, and understanding. Often he's returning calls until 8pm and has given his personal cell phone number if there are any issues post sedation, regardless of procedure. From tumor removal surgery to dental cleaning he calls to check on our pets. He will also ask about how my parents are doing and their pets when I go for a visit with mine. Colleen is fantastic with grooming. My long haired cats would get shaved in the summer so they were more comfortable and she always made them look so adorable and smell so nice. She's also so kind and compassionate, plus prompt with returning calls. If there is a specialized surgery Dr. Nick can't do, he has always referred me to excellent surgeons. For end of life issues, the staff are above and beyond caring and loving. This doctor truly seems to love his work and it will be such a loss whenever he does retire. Comparable rates, prompt response, varied services, excellent care. If you want an excellent veterinarian, Dr. Nick Kotsopolous at The Route 20 Animal Clinic is the one to see.“
“I just cannot say enough about Route 20 Animal Clinic, Dr. Nick Kotsopolous, and staff, especially Colleen.
My parents and I have been taking our pets to the clinic for over 20 years. Dr. Nick is so caring, patient, and understanding. Often he's returning calls until 8pm and has given his personal cell phone number if there are any issues post sedation, regardless of procedure. From tumor removal surgery to dental cleaning he calls to check on our pets. He will also ask about how my parents are doing and their pets when I go for a visit with mine.
Colleen is fantastic with grooming. My long haired cats would get shaved in the summer so they were more comfortable and she always made them look so adorable and smell so nice. She's also so kind and compassionate, plus prompt with returning calls.
If there is a specialized surgery Dr. Nick can't do, he has always referred me to excellent surgeons. For end of life issues, the staff are above and beyond caring and loving. This doctor truly seems to love his work and it will be such a loss whenever he does retire.
Comparable rates, prompt response, varied services, excellent care. If you want an excellent veterinarian, Dr. Nick Kotsopolous at The Route 20 Animal Clinic is the one to see.“
“Dr. Vicki has been the most loving, calm, concerned, educated and patient veterinarian I have ever known. What I find even more refreshing....she goes the extra mile and will research additional options.
Crowbar, Freeway and Stewie (fyi...she chose the name Stewie) are my 3 kitty boys and honestly...no joke...they love her and they all see her at the same time... lol! A couple more bonuses...she calms my nerves because they are my life. Dr. Vicki knows that I will do anything for them and she never has taken advantage of that. I have never walked out with sticker shock! She is a wonderful vet that cares for her "families". A true St. Francis...“
“These vets really love animals! Always a positive experience when I bring my cats for their appointments.“
“I have had nothing but positive experiences with Agape! They are reasonable, honest and reliable veterinarians. They don’t charge you for unnecessary exams and always take great care of our dog! Best vet we’ve had in 9 years, and we have had a few since we’ve moved all over the country!“
“Truly appreciate the care Gus receives at CAH. He loves visiting & looks for the treats but I am especially grateful to have Dr. Morlock taking care of Gus.“
“The staff at riverlin has been excellent especially considering how me and my family had to put our 15-year-old dog down. They were accommodating throughout the whole process and even let us bring our 2-year-old Pitbull Rottweiler in to say goodbye to his brother as well. It was very nice to be there as a whole family to put down a beloved member of our family. I have put down dogs in the past with other facilities and it has been cold and not receptive. When the staff is crying with you because they have such investment in the animal is you. It touches your soul and makes them part of your family as well. Thank you again everybody for everything you've done for us and we will definitely be bringing all our dogs the future to Riverlin.“
“I can’t say enough good things. My husband and I called around in an emergency late at night for my sick chicken who was suffering. My local vet emergency hospital was rude to me, stating they had to charge the price of a dog and it would be $400. I called another place in the area who were very nice but their pricing was similar.
I finally called Tufts around 9pm, this was our first experience with them. They are a little far from our home but it was well worth the drive. They were excellent from beginning to end. Their prices were more than fair, I believe because it’s a research university hospital. They were welcoming, patient, and understanding, and the hospital itself is very nice. They have a super comfortable large waiting area with well stocked snack machines and I believe they even have coffee.
We were able to donate the chicken to research, which there is a great need for with poultry.
Our sincere thanks to the whole team who helped us, from reception to checkout. We have already told our family and friends about our experience and we will definately be utilizing your services in the future.“
“Nobody wants to come to this place, it's usually when you've exhausted all other options at your local Vet. I can tell you, they make it as tolerable as they can, all things considered. We came here with our Great Dane, Charlie, after first seeing the emergency vet in Springfield who could offer little help for her enlarged heart. The staff are accommodating and empathetic for what we're were dealing with. They got Charlie back on her feet and she's much better now. Also, we had to pay up-front for a portion of the estimated bill (75%) when we left her there for treatment, and can you believe it, they gave us money back. That NEVER happened at any other vet we've used. Many vets are just out for the almighty $ but these folks didn't try and gouge us. I wish we had came straight here instead of wasting $5,000 at the emergency vet, which I was not impressed with to begin with. If your pet is sick, do yourself a favor and come here and skip the "middle-man" at the emergency vet.“
“Had to bring my six month old puppy there because she went crashing through a storm door window. She had a big cut on a pour and a little tear and her tendon.
They have been amazing here, I would recommend anybody going there close by. It should be closer animal hospitals for emergencies.
This one is great, that’s why I gave it five stars.“
“Everyone is so nice, and the facility is clean and bright! The prices are reasonable also. I highly recommend this clinic.“