“I used to bring my dog to Dr. Duca , but after the pandemic I changed to a closer vet. My dog is difficult at the vet so I switched to a larger staff. Dr. Duca is very knowledgeable and I appreciate his integrity in that he wasn't looking to charge me or add on extras. I didn't get the chance to thank him for caring for my dog when he was a puppy and early years. My dog is now 12 and doing well. I would have continued with Dr. Duca, however my dog can be a handful and we just needed a bigger staff to handle him. But thanks Dr.Duca.“
“This place has got it together. Nice Vets and Staff! They’ve had a change of staff over the last few years and it really makes a difference. They are wonderful, very organized people, and really care for the animals.“
“They treat every pet like they are family members. Been bringing our dog here consistently for a couple years at least and it is always great service and delivered with compassion.“
“One of my cats is super aggressive and gets turned away at vets but the vets here did a great job at handling her with care and made us feel supported. They were able to give her vaccines and bloodwork while allowing me to distract her.“
“Dr Crowely is a compassionate and intelligent vet. She took wonderful care of our Dog for many years. Highy recommend BANHC“
“Craig Cox and his staff are beyond awesome! Watching him do an exam on your dog is so reassuring! He feels every inch for lumps bumps etc. He rotates their legs paws etc checking for limitation or pain. Orders age appropriate labs and is not an alarmist but discusses approaches with you. When it was time for us to say goodbye to our 4 th fur baby he was very supportive, accommodating and kind. I love that my dogs always saw the same vet who knew them well.we will Always be grateful to him and the BEST vet assistant ever Maria“
“I was able to get a quick appointment. They arrived in time, were very professional, caring, and gentle with my old cat.“
“Both of our dogs come here, and the whole office couldn’t be sweeter, they know their stuff, prices are more than fair. I can’t imagine taking our dogs anywhere else!“
“Excellent vet. They are very thorough and both my dogs like the attention they provide. I'd say they love going there but it is a vet. Lol“
“Pinto is a very sweet dog with very high anxiety around veterinary treatment, specifically onset during the COVID pandemic. Back Bay Veterinary Clinic -- and Dr. Graham in particular -- has been SO wonderful in working with us to figure out the best way to make sure he is calm and comfortable so that he can get the care he needs! I recommend Back Bay Vet to ALL of my friends with pets, but especially anyone with a ~* special *~ dog like Pinto.“
“I recently moved from NYC with my 4 y/o Boston Terrier, Fiona. She tweaked her back, but because of the move, I didn't have a routine vet quite yet. I called this clinic and was seen within a couple hours. I'm high drama at baseline, so I was extremely worried, but the vet, Sara, completely calmed my nerves and took exceptional care of Fiona. I'm super grateful and excited to have them as my new local vet and encourage others to visit! Everyone on staff was very friendly and appeared to be clear dog lovers.“
“The nicest sweetest vets, technicians and receptionists around the area even when the pet owners can be a bit crazy or stressed! Thank you for always being there for us!“
“I moved to Boston in June 2023 and was referred to South Bay by our dog walker. From the beginning we have found the team and veterinarians to be compassionate, responsive and skilled on their care of our two dogs. Recently our 12 year old retriever mix has had health issues and I’m sad to say that yesterday we had to make the difficult decision to euthanize her. Dr Baker was so incredibly kind and patiently talked us through options, gave us privacy to make the decision, and allowed us to gather the family to be with our beloved dog as she crossed the rainbow bridge. I am grateful to have had this support during this sad time and going forward to care for our other dog.“
“We had gone to bay state animal clinic for almost 11 years. They always gave such great care to our American bulldog and made her feel so special and loved. Over the past 2.5 years she battled Cushings disease and they were so great with helping us navigate that. When we had to finally say goodbye, they were exceptionally tender, kind, and empathetic. I’m so grateful for how they helped make those last moments so peaceful, calm, and full of love.“
“My dog Blue had his first appointment with Dr. Innis today and it was absolutely wonderful. He’s only 5 and already has osteoarthritis due to a congenital health issue. I wanted to find a place that would help support him and provide treatments to keep him comfortable in the most non-invasive way possible. I was blown away by the amount of care the team at Sleepy Dog showed Blue. He’s normally so stressed at vet visits but he was so much calmer here ?. I can really tell they love animals and care about their overall wellbeing. Thank you so much Sleepy Dog Team for seeing Blue today! I’m so grateful!“
“Great veterinary hospital. My dog was comfortable the whole time and I was impressed with how smoothly everything went.“
“Had a routine checkup for my dog, where he also got some shots. The office and exam rooms were both very clean. The vet and vet tech were so kind and caring of my pup, he was in great hands the whole time. They also provided me with useful information about heartworm and flea/tick medication that I asked for as well. Very good experience, would recommend!“
“We were seen by the doctor promptly and cordially performed administration of shots as well as a quick, efficient exam of my new family member. Whole staff seemed to be enjoying in caring for the patients as well as assisting me with placing my puppy in my car“
“Because my puppy, my Mini Pomeranian Scarlett "Lilly Mae" is my absolute world and I will give her nothing less than the best of anything, her Doctor is important to her and I. And I sure did not just find the first office with an opening. I read reviews, I spoke with other pet owners, I researched my candidate records, I studied hard and pondered over this with a fierce energy to make sure I felt good about first the establishment, then their Veterinarian's. And then I made her appointment. Here! Just a "check up", as my favorite Urgent Care in Saugus kept telling me "she needs a doctor, I can't be her primary". And so we went. And that's when I met Doctor Dunn and his assistant. And the girls at the front desk. And Lilly made her appearance. (She owns any place she walks into!). I left feeling great, I felt like he really studied my baby with care. Didn't try to force any particular dog food on me...she's home cooked fed and he wasn't against it! And he spoke to me with respect. And offered web sites for recipes and advice. Fast forward, July 4th Lilly isn't well with fireworks. Well she began shaking her head. Rubbing at her ear. I knew I had to go back. We went back, saw Doctor Dunn again. She actually let him take cultures of her ears. Didn't want to, but did. Doctor Dunn immediately knew there was no infection. Complimented her for her clean ears (found her groomer with the same energy BTW after Petco treated her like an object and Linda's Critter Coral BUTCHERED her Pomeranian Coat almost beyond repair) and told me he thinks she has some irritability from the loud fireworks but no major damage and that time will heal it. Price for the office visit/exam went unmatched he was extremely reasonable!! The guy in my opinion is a true Vet. My understanding is that his dad is also. Very experienced, caring, understanding, and they listen! I would recommend you stop your search here and make an appointment with the lovely front desk staff!“
“The staff here are helpful and knowledgeable. Dr. Hemstreet has taken great care during my cat's visits, answering all of my questions and being gentle and attentive to my pet.“
“Really friendly team that is helpful and informative. The technicians care about the animals they treat. Prices are pretty standard and they honor those rates.“
“Dr. Friedman is very good at explaining and he always calls to follow up and make sure my dog is doing better. I feel like he really cares about the animals and does not suggest unnecessary tests. Everyone is very nice and caring.“
“Love Dr Peter Dunn! And Anne and Karen! So kind and caring. Everyone was just wonderful ? ❤ This was my first visit with our new kitty Kermit and I am so very impressed and relieved I found the perfect place for our new boy's future veterinary care! Thank you all so much!? ...Kerry Duggan“
“Dr. Wosko saw my cat Nala for a check up today. He’s extraordinarily friendly and did a great job with Nala’s exam (she didn’t hiss once being at the vet)! He’s also incredibly knowledgeable and gives very reasonable advice/recommendations. Overall, I highly recommend this clinic!“
“Saugus Animal Hospital and Dr. Anderson are the very best! I've been bringing my cats there for years and they always go above and beyond. The care they receive is thorough and complete and never rushed. All questions are answered and I recommend them 100%.“