About Proto Plumbing & Heating 24hrs
Proto Home Service Plumbing & Heating offers quality services for plumbing, heating, cooling, and water heater needs. With over 40 years of experience, they provide fast and helpful services at competitive prices. The business operates 24/7 for emergency plumbing and heating needs across Greater Boston, ensuring regular customers are not charged extra for emergency calls. Reviews highlight the commitment to service, with a certified team that takes the time to diagnose issues thoroughly. Customers appreciate the promptness and efficiency of the repair team, especially for same-day services. The friendly and patient approach of the staff, particularly noted in water heater installations, has led to high recommendations from satisfied clients. The company is praised for their expertise, quick response, and excellent customer service, with customers expressing gratitude for their professionalism and willingness to go above and beyond to assist with their needs.
Thanks to Proto Home Service Plumbing and Heating, we appreciate your expertise in completing the maintenance of my heat water heater as we prepared it for the cold season. Thanks for clearing up your schedule and coming so quickly to assist us. We are very grateful and appreciative. We will definitely use you services for future needs. Thanks again
I contacted Proto home services after having a bad experience with another company. Without heat during December, they came out on a Saturday within 1.5 hours of when I called to assess the problem and returned Monday morning to make the repair. The team was communicative, kind, and thorough in their work. I feel they went above and beyond to help me and I would highly recommend this company. Next time I have an issue I will definitely call Proto Home Services first.
Peri responded quickly to my initial request, provided a very competitive quote, and did an excellent job, quickly. He even sent me reminders prior to my appointment. When completing the work, Peri was thoughtful about it and recommended alternatives to what we initially had requested (which was not based on expert knowledge), but still stayed within budget. We have had a great experience working with Peri and have hired him for future, larger projects as well.