Home Health Care near Holyoke

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“Just started sleep therapy and Betty was thorough in her information and very sweet ?“

“This company has some areas to improve in, mostly in scheduling and reliable staff. That said, I have spoken many times with Casey, one of the scheduling coordinators, and it is my opinion that they are simply understaffed. Casey tries her best and it is obvious she cares about her job. I am not going to judge this company for being short staffed because unfortunately today many companies are.We were having scheduling issues with finding a reliable Home Health Care Aide. My mom is an 81 year old stroke survivor, and our family relies on someone to come in and help her. The prior Home Health Care Assistants were great, but not reliable. We were going to go to another company, but Casey suggested we switch to another aide, after the previous Aide was having some personal issues which made her difficult to rely on. She recommended we give Robin a try, and we are glad we did.The current Aide, Robin, is excellent. She is punctual, kind, experienced, and is the best aide my mom has had yet. She goes out of her way to make a personal connection with her patients, and you can see that she truly cares about the patients she works with. So, although the company could improve it's scheduling system, I do love this staff member, and also appreciate Casey in the office. I hope this company appreciates how lucky they are to have Robin and Casey!“

“Cheryl, Lisa and my girl Tracy have been an asset to my living independently. They are accommodating to my schedule as well. Tracy is one of the best people I have had the pleasure of working with.“

“All the OT, PT and VNA that have been coming to help assist with my father in law are wonderful people! They are polite, kind & they do their best to understand my father in laws needs. Thank you Allison, Michael, Christina,and Lindsay!“

“We couldn't have asked for a better company and especially our nurse. Our nurse always went above and beyond for our loved one. If we needed something we got it, if we had a question it was answered, the service provided was excellent. Not sure about the other two reviews, not our experience at all.“

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“Caring Solutions provided in home, round the clock care for my mother during her final weeks. The care plan, nurse, care aides, scheduling and business staff were phenomenal to work with at a time that could have been very stressful. My mother enjoyed being cared for by her Caring Solutions care team. Her activities of daily living were consistently attended to with compassion, good humor, and a high degree of professionalism. Her wishes and comfort were priorities. My siblings and I rested easy knowing she was so well cared for. Caring Solutions worked seamlessly with Hospice. Caring Solutions communicated with the family, and Mom, every step of the way. This kind of personal care, family support, and attention to detail does not ‘just happen’ without a commitment to providing outstanding service. I wish I could give Caring Solutions a 10 star rating!“

“Had a total Knee Replacement on November 1st. The girls have been great! Spent most of my time with Kim for pt. I highly recommend!!“

“I am so thankful for ALL the work ... (alot) that Nonotuck has done for me and the individual I care for.. They are so professional and wear so many hats and wear them well.. Go way above and beyond.... Every month they visit and educate you on all kinds of things... From healthy eating to what is the flu vs common cold.. Always with a big smile... They are just wonderful. The knowledge, wisdom and love they bring is a huge asset in caring for an individual....“

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“I find the staff and their responsiveness to issues wonderful in Springfield. The Apria Heakthcare worker here in MA go out of their ways to be helpful and excellent. My problem is the company billing dept., which is in TN. It is all messed up again and again. Somebody in company management needs to straighten the workers there out. They, seriously, need retraining.“