“The real test of an excellent organization is how your treated when unexpected problems arise. In my case, I was given a prescription for glasses from my ophthalmologist in Mass and I brought it to IlluminEyes to be made. When I put them on my vision was still frustratingly blurry and I was now out the money for my initial eye exam and presumably for my new glasses which were useless. Amy immediately reassured me that I had a 90-day warranty on the glasses and that I should go back to my ophthalmologist in Mass and make sure I was given the correct prescription. Turns out, I was not given the correct prescription and Kristen very graciously took my new one and had my new glasses made and my unexpected problem was solved reassuringly, competently, and expeditiously, and at no additional cost. When an organization protects you on the downside then you only have an upside. This is why I will remain a client.“
“Gateway Vision provides exceptional service and excellent care. Dr. Hunter and her staff are outstanding.“
“Dr. Pike is the best! He and the crew at Dr. Adams' LensCrafters are all excellent at administering their tests, and they're all so pleasant to deal with.“
“Susan is amazing I’ll give this place 256 stars glasses because Susan is amazing❤️❤️❤️❤️❤️❤️❤️❤️- Kevin P 7 years old“
“Dr. O’Donnell really takes the time to listen to his patients and their concerns. Very happy I came here, and will continue to do so. Thank you Dr. O’Donnell!“
“After being misdiagnosed by my eye md I ended up seeing dr Xu. I actually got an appointment same day after explaining what was happening and I’m so glad I did because it was serious. Dr. Xu knew immediately the issues and then I was able to follow up 2 days later with dr Elia. He was well informed and was able to go over current and long term treatment. I was really lucky to have found The medical eye center.“
“Outstanding service, Dr. McDonald gave me the time I needed to discuss everything. Erin was awesome helping us!!! LOVE this place.“
“Oh my, old fashioned customer service, family oriented professional eye care. Just fell in love with this location.“
“I have been a patient here since 2017 and I have had nothing but the best of care and service. Everyone is always upbeat and friendly. Went through construction with them and everyone was great with providing directions. Had to get my glasses fixed a couple of months ago and walked into a beautiful new facility with fantastic lighting and displays. They have always worked with me for appointments and I have never felt rushed. They are top notch and have very high standards.“
“Today was my second time going to precision vision in Townsend. Both experiences have been so wonderful. The woman who is typically at the desk is incredibly kind and patient with every client that comes in. Over a year ago the gentleman who did my eye exam was so knowledgeable. And today , the gentleman (who I believe is the owner of the business) was just as wonderful. I needed new glasses and the first pair he picked for me was perfect. Tried on a bunch to see what I liked but he just knew what would work! Anyone who has an appointment at this location is sure to have a pleasant experience! They know their stuff.“
“Highly recommend D'Ambrosio. I have been to their Athol, Gardner, and Lancaster locations. I had a medical emergency in January and Dr. Wu made sure I was taken care of. He communicated with other drs in my care and called me many times when I was in the hospital to get progress updates and to make sure I was ok. The knowledge and passion for their career him and his team have here is amazing!“
“I get my vision health and glasses there. They're wonderful. And just the other day, after they closed, but were still there, I frantically knocked on the door because I lost one of the nose pads on my glasses, and I was headed out for a 2 week vacation! They were nice enough to let me in and see their inventory of different pads, and find replacements! All good! Thank you, Naahoba Vision! Jeff Gordon“