It Services And Computer Repair near Brookline

“Brought in my laptop of 6+ years after accidentally spilling coffee on it (friendly reminder: keep your drinks far, far away!)
This computer holds so much sentimental value, and I was devastated. But not only did they repair the motherboard and battery—they also replaced the keyboard, fixed the hinges, and gave it a full cleaning. I literally started crying when I saw it working again. Thank you so much for your incredible work and care!“

“I am giving 5 stars because service is overall excellent and communication is clear and rapid but I would like to make some suggestions to Paul.

Before going into that, I will say that my experience with Paul was very pleasant, he is positive and knowledgable and kept me in the loop with all significant developments happening with my repair. He was even kind enough to deliver the computer to my house after service was completed.

Now, one of the things that I neglected to do was ask about getting a quote. I didn't inquire about his $/hour and so I was a bit surprised to see that the service alone was $350, which is a fair price for a professional job done. However, there are also the numerous parts needed for the job which added an additional $280. Again, all mostly within reason, although the price of some components did fluctuate higher than was quoted during the updates.

I simply suggest that Paul emails/texts an itemized bill of services. When he was showing my bill he just entered numbers on a calculator while verbally explaining what each number was, which truthfully, I have already forgotten what some of the things I paid were for. I would say this is the only unprofessional part of an overall very well run service.“

“I have not actually had a repair but when i called to ask the price to backup an old laptop, I was instructed to use TimeMachine. I appreciate the honesty and helpfulness which saved me money and time. Thank you again and if I have an issue I will defiantly use The Byte Shop!“

“Did a difficult data transfer to an iPhone from a virus-infected Android with a bad charge port. Superb expertise, extra-mile service, and a reasonable price. Definitely the place I would go to again and the place I recommend to you.“

“Very friendly, courteous, communicated effectively, and did a great job for a great price, and very quickly, to boot! Very much recommend!“

“I had a battery replacement needed in my mac. Joshua and others were helpful, responsive to emails, fast and reasonably priced. I would definitely recommend and use Mac Doc again.“

“Recently switched to NENS’ managed IT services, and they’ve been fantastic. They fixed all the problems at my Boston location. Highly recommended.“

“Our company New England Appliance switched to New Age for IT service just over a year ago and we have been very pleased with their efficient, expert service and timely advice regarding updates and upgrades. After prior experience with another company we are pleasantly surprised to get such speedy service.“

“Boston networks is always quick to respond and everyone is very knowledgeable. They will go above and beyond to resolve any issue“

“We just had our yearly review with Ed. Wow, what a difference a year makes! As a new office manager for this small but busy family medical practice, one of the items of concern for me was computer security. Coming from the corporate world, I definitely experienced shivers as I examined our equipment and security measures. America One Technologies was one of many computer companies that I reviewed. I appreciated Ed coming to our office to meet with us to see what he was going to be dealing with as we had many legacy systems that were cobbled together.We knew it was going to be a work in progress and Ed, Jesse, and Austin have worked wonders over the past year. I feel very confident in our current security level for our practice. We started at 19 and are now a 96! What a turn around! Thank you all!“

“Our office have used TCG for IT-related services for 20 years. Whenever we have a question or issue, they provide responsive support to keep our office operation going. Recently, they also helped upgrade our Wi-Fi and Server capabilities. Overall, TCG is dependable, reliable, and knowledgeable. We are pleased to have TCG for our IT support.“

“Personal service that is consistently prompt, thorough and informed - follow through and follow up are exemplary!“

“Michelle is AWESOME. She was able to quickly figure out what was wrong with my laptop, picked it up and dropped it off at my work, and repaired it quickly at a very reasonable price.“

“They are responsive, quick and reliable. Replaced a usb port on my laptop. Thank you.“

“They are the best. Quality service, easy to locate and reasonable. They found and solved my PC problem quickly.
Dennis“

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“BaseZen Consulting recently purchased a license from our website, and they don’t seem like just an ordinary customer. Out of curiosity, we visited BaseZen Consulting's website and were truly impressed by their professionalism and principles of service – simple, efficient, and reassuring. If I ever encounter IT troubles, I now know who to call, even though we are Synology storage ex-support and current resellers. We feel very honored to have a top-tier IT consulting company like BaseZen Consulting as our client. For any company in the U.S. looking for reliable hosting solutions, we would highly recommend BaseZen without hesitation. ?“

“Good customer service and professionalism. The staff there is courteous and polite. I had a great experience.“

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“If you run a medium size business and you're looking to outsource your IT support I would highly recommend Computer Support. They have moved most of my business network over to the cloud and it has completely elimnated my frustration with my network.“

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“Had a great experience with Achieve Networks. They took away a huge headache for me! Good service and fast response. Id definitely recommend them and will use them again. :)“

“This guy is a great guy help me fix my Xbox One I got error code e101 and e102 I tried everything to make it work gave it to this guy and he fixed it a couple days works great like it's brand new“

“Mr. Hendrick is rare - an expert knowledge of computers, their components, and software, combined with a kind and patient personality for someone who needs his help. Exceptionally easy to work with, to communicate with, and who provides explanations for any component of his work. The kind of individual with whom you would trust your most important computer data.“

“Very fast service for a fan/ventilation system cleaning on my laptop and he offered to change some broken hinge clips for free when they get delivered.“

“Really great family run company who have provided superior tech support to biotech startups“