It Services And Computer Repair near Brookline

“I am giving 5 stars because service is overall excellent and communication is clear and rapid but I would like to make some suggestions to Paul.

Before going into that, I will say that my experience with Paul was very pleasant, he is positive and knowledgable and kept me in the loop with all significant developments happening with my repair. He was even kind enough to deliver the computer to my house after service was completed.

Now, one of the things that I neglected to do was ask about getting a quote. I didn't inquire about his $/hour and so I was a bit surprised to see that the service alone was $350, which is a fair price for a professional job done. However, there are also the numerous parts needed for the job which added an additional $280. Again, all mostly within reason, although the price of some components did fluctuate higher than was quoted during the updates.

I simply suggest that Paul emails/texts an itemized bill of services. When he was showing my bill he just entered numbers on a calculator while verbally explaining what each number was, which truthfully, I have already forgotten what some of the things I paid were for. I would say this is the only unprofessional part of an overall very well run service.“

“I went to WangPC because my son had a good experience with him (reasonable price for fixing a Mac laptop, great service). He looked at my laptop and diagnosed the problem. The repair would require replacing the mother board which was too costly. So I did not fix it. Mr. Wang was kind and did not charge me for his diagnostics.“

“Had a great experience getting my phone fixed there this morning. Took under 2 minutes! Great customer service, highly recommend coming here over Apple Store“

“I found TechToucan while frantically looking for someone local who could fix my screwed up business emails that had gotten so bad I was missing client e mails. So I called, emailed and Honorius returned my call wlthin an hour. He offered to make a housecall (!) a few hours later. He arrived, set himself up with my computer and my husband; and immediately began to work on my emails my server, my site hosts and by the time he finished 4 hours later, everything computer or internet dependent had been streamlined and worked perfectly. Honorius went WAY beyond my expectations..He texted the following morning just to check in, then called my husband (we have a business together) and walked him through a few new functions. Honorius embodies service. Any computer related issue sends me into a panic attack, and Honorius’ confident, calm demeanor instantly put my fears to rest. This is true concierge service. And the cost? A fraction of what I had expected. Just now I referred Honorius to ny my best friend. If you have computer chaos or any phone/ computer issue, TechToucan shoukd ve your go to.“

“Recently switched to NENS’ managed IT services, and they’ve been fantastic. They fixed all the problems at my Boston location. Highly recommended.“

“Good service and very kindnesses VSM best place and so clean I’ll refer everyone come in this place ??????????????????????????????????????“

“A phenomenal computer repair shop that gives run of the mill tech repair a run for its money. Great service and friendly faces make for a good experience overall. If you're against planned obsolescence and want to get the most out of your devices, check this place out.“

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“Personal service that is consistently prompt, thorough and informed - follow through and follow up are exemplary!“

“They are the best. Quality service, easy to locate and reasonable. They found and solved my PC problem quickly.
Dennis“

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“Had a great experience with Achieve Networks. They took away a huge headache for me! Good service and fast response. Id definitely recommend them and will use them again. :)“

“Boston networks is always quick to respond and everyone is very knowledgeable. They will go above and beyond to resolve any issue“

“Grant is terrific--he has fixed my laptop several time recently, including retrieving a lost contacts file and diagnosing a problem (slow computer) that required removing and then replacing all the software. I cannot understand critical reviews. He has always been friendly, incredibly responsive (same day--"bring it in"), and efficient. He is also mindful of costs/time and does not do work that is not necessary. For example, when my computer did not turn on, I called Grant and he told me about a 30 second fix that worked without my having to bring the laptop in. It is a great source of comfort to know that Grant is available to deal with the inevitable laptop problems in a manner that is friendly, timely and cost-effective. I recommend him enthusiastically.“

“For me, the real great thing about Bay State IT is that they realize relationships come first. Will your IT problem be fixed in a timely fashion? Absolutely. But you'll also get to know someone you can rely on along the way.“

“Our company New England Appliance switched to New Age for IT service just over a year ago and we have been very pleased with their efficient, expert service and timely advice regarding updates and upgrades. After prior experience with another company we are pleasantly surprised to get such speedy service.“

“Robert is some kind of wizard. Not only did he meet all expectations, but exceeded them. I'm in love with my machine all over again. Huge thanks!!! Highly recommended!“

“Our office have used TCG for IT-related services for 20 years. Whenever we have a question or issue, they provide responsive support to keep our office operation going. Recently, they also helped upgrade our Wi-Fi and Server capabilities. Overall, TCG is dependable, reliable, and knowledgeable. We are pleased to have TCG for our IT support.“

“Great service, reasonable pricing - strongly recommend! My iphone died so I took it to the Apple store. They suspected water damage and advised they could not restore the phone. I had already determined data wasn't being backed up to the cloud (an oversight on my part), so was of course devastated thinking all my photos/contacts/etc would be forever lost! Fortunately, I found BosnaTech on the web. Ned from BosnaTech quickly responded to my initial inquiry, provided clear instructions on how to send my phone in the BosnaTech service center (I lived too far way to drop it off), and said he would do his best to recover the data. In the end Ned was able to recover the data and transfer it to a flash drive, which he mailed to me along with the phone. As an unexpected bonus Ned said BosnaTech could also repair the original damaged phone. Outstanding service and communications throughout, all at what I consider to be a very reasonable price.“

“We just had our yearly review with Ed. Wow, what a difference a year makes! As a new office manager for this small but busy family medical practice, one of the items of concern for me was computer security. Coming from the corporate world, I definitely experienced shivers as I examined our equipment and security measures. America One Technologies was one of many computer companies that I reviewed. I appreciated Ed coming to our office to meet with us to see what he was going to be dealing with as we had many legacy systems that were cobbled together.We knew it was going to be a work in progress and Ed, Jesse, and Austin have worked wonders over the past year. I feel very confident in our current security level for our practice. We started at 19 and are now a 96! What a turn around! Thank you all!“

“I have been doing business with TCom since 2001, these guys are the absolute best! Not only do they provide outstanding service for everything IT related you can think of, they also offer VAS such as helping to negotiate your communications contracts with outside vendors. If you are looking for IT support services, no need to look any further than TCom.“

“I didn't purchase items or services from this business, but the guy who was there took a look at my electronic device and told me what I battery I needed to get for an older device. I wish I could remember his name because he was definitely worth my time. Although I didn't pay him anything, he did put me in the right direction for the kind of battery I needed to get. I just want to make sure I thank him publicly for his efforts. My rating: FABULOUS!“

“November 2022, Still outstanding on upgrading a new Lenovo!My experience with HIQ on repair of an older Lenovo laptop was excellent. They are expert, fast, and cheaper than the one alternative that I checked into. Lenovo also highlights them above other Boston area service centers for quality.“

“Competent and helpful team willing to work with those of us that are clueless when it comes to computers and how they operate.“

“Very easy to work with and had great options for us to start out a few years ago with remote IT support only. We just upgraded to a managed onsite support plan. Their Boston branch and there techs are great!“