“I had a phenomenal experience with Crescent Plumbing & Drain. I had a water heater in Medford that needed to be replaced immediately. My home warranty company assigned it to Crescent. Their rates were the most competitive that I saw (as I also did my own research for competitive rates). They were available two days later but when I told them it was urgent, they squeezed me in the next morning at 7 am and completed the job the same day. I had a great experience. Elizabeth did a great job communicating with me and keeping me updated. She was very patient and generous with her time and addressed all my questions and concerns. Ken did the work, and while he was replacing the heater, he noticed some other work that required follow up soon and was kind enough to point it out and take pictures for my awareness. I’m grateful to have worked with this company and would definitely use them again. I highly recommend.Service: Water heater repair“
“Charlie is amazing. My experience was in line with the others, only for an emergency call for no heat. He was friendly, knowledgeable, and explained how the systems worked as he was working.He was prompt, friendly, professional, and to quote one of the previous reviews, charged a fair price.“
“Jim and his son Henry came to replace some faucets for us and troubleshoot several older sink and shower faucets and drains. We have allergies in our family, and he and his son took extra care to keep us safe, which was very appreciated. They are able to come scent-free if anyone in your family is sensitive to scents! Jim is very knowledgeable and helped me order the right parts to fix everything properly. He and his son were both extremely pleasant and helpful, highly recommend!“