“Al was the guy who helped me with a discount on my prescription and fitted my glasses patiently. He kept my business after the reception woman had rudely told me she was too busy to deal with my insurance questions ( at initial exam). Thanks to Al for his kind and patient service.“
“I have got eye test done before couple of times in other places but they were not as detailed as Vision North. The way my doctor asked me to choose between different powered glasses by even comparing them side my side in same view using the machine was really helpful, and made it very easy to choose between them, by not even switching the different power glasses (in which i would have to remember the last view) or blinking my eyes. Never seen any other place doing this. The guy who helped me select my frame was also helpful and spent time with me patiently to look over frames online and select the best one for me.“
“The whole staff is friendly, helpful and knowledgeable. For example, I needed a pair of prescription sunglasses on short notice for a Costa Rica getaway. Kate came up with the perfect solution, well within the timeframe. I've also had Nick adjust glasses for my wife and myself many times.“
“I had purchased a beautiful Zegna frame online from SmartBuyGlasses and had them fulfill a prescription from my ophthalmologist's office. I turned out that the online measurements were off and my PD was incorrect and the glasses sent were difficult to wear. Since SmartBuys' solution was to pick new frames, I searched for a local optician who would be willing to cut new lenses for them. I found Drizik and traveled into speak with Umberto. He discovered the incorrect PD, verified the prescription and was able to recut the lenses. I was so happy, that I had him cut computer version for me of the prescription. Both pairs are a perfect fit and very comfortable to wear. Stellar service from him and the lab. Rest assured I now know where to go in the future. You can't go wrong at this shop.“
“I had a fantastic experience at my recent optometrist visit! The staff was incredibly friendly and efficient, making the check-in process smooth. My optometrist was thorough, taking the time to address all my concerns and explaining everything in detail. The office was clean and modern, creating a comfortable environment. I left feeling confident in my eye health and grateful for such excellent care. I highly recommend this practice to anyone in need of vision care.“
“Christos is terrific. He explains all about the style, manufacture and durability of his unique and high fashion frames. He's expert at fit and is honest about what looks good on your face.“
“My husband and I visited Warby Parker this week for the first time.The staff was extremely helpful with all our questions. I wouldn't hesitate to return to this store when needing glasses in the future.“
“I have been going to General Optical for years, and I am always pleased with the excellent servive I receive. Diane and Dr. Klaahsen are excellent, and all are professional yet friendly. I will go nowhere else !“
“Felix is the best guy around. I've been going to him for years, and I drive over an hour to see him. He is a top-notch professional in his field and quick to diagnose and fix any problem. He has a great selection of mainstream and more unique glasses, plus the best customer service anywhere.“
“Dr. Afshar is fantastic! My entire family has used him for years. He’s very patient, caring and has all the latest technology. I highly recommend him. They also help you find the perfect eyewear and know the ins and outs of insurance to make sure you get the best deal. They care and don’t rush you out.“
“Paul is the best. I have been getting my glasses here for years. He has a great selection of frames and is great at helping you choose a frame that fits your style and shape of face. I need progressive lenses and the lenses I’ve received from here have always been excellent.“
“Hands down the absolute best place in Medford for all of your optical needs. Riccardo assisted me with putting new lenses in an existing pair of sunglass frames. He really took his time to understand my needs and made helpful suggestions on how to adjust the frames. My new setup is much more comfortable and I can see tremendously better! Riccardo and his team are customer service focused, timely and offer phenomenal service. I wouldn't hesitate to recommend them to family and friends based on my experience. Thanks again for everything!“
“I came to Yosemite Eyewear to get a pair of glasses repaired. I had accidentally stepped on them and bent one of the side arms pretty badly--I thought it was beyond repair. I was helped right away by Nigo Rattanavong, RDO, ABOC. I was prepared to be told that my glasses were unfixable, but Nigo worked a miracle and repaired them. I was beyond amazed at the quality of his work. He also fixed the backup pair of glasses that I was wearing, they kept slipping off of my face. When I tried to pay Nigo for his work he refused payment. I am now a lifelong customer. I can't recommend Yosemite Eyewear enough.“
“The Harvard Vanguard (aka Atrius/Optum) Optical shops, my go-to for decades, closed recently. When I found the Eye Store on Yelp, I figured, "How could I go wrong with 115 almost unanimous 5 star reviews?" Right, the service is outstanding. John, the owner, is patient, soft-spoken, and well organized. He noticed that the threads on my frame's screws were stripped, so he replaced them. Best of all, the new lenses give me such clear vision, and at a distance I'd never experienced. True, some of the credit goes to the ophthalmologist who wrote the prescription, but John's expertise deserves equal credit. John accepted by health insurance and --BONUS--the lenses cost about 50% less that what I had paid at Harvard Vanguard.“
“Audrey went very much above and beyond for me. I have a couple different fairly mild problems besides just "needs reading glasses," but I am sensorally (is it a word? it is now) a total snowflake. I had previously just given up glasses because my last Rx gave me headaches (and my previous doc couldn't figure it out). Finally saw a new OD. Brought the Rx to Good Look on a whim. My doctor's first Rx was overkill. Second Rx wasn't overkill, but every glance to my periphery felt swervy and icky. I was about to throw in the towel, but Audrey basically sat with me to try and troubleshoot, taking the extra time that my OD couldn't. Between attempt #2 and attempt #3, Audrey took the initiative to reach out to my last doctor to get a full history of what I'd been wearing (and what really hadn't worked), hypothesized that while most people get used to the corrective lenses for astigmatism, my eyes just weren't having it. Audrey redid the lens again with less than a day's turnaround and comped half of round #2 and all of round #3. I am wearing those glasses right now to type this review up. These glasses are awesome. And Audrey is also unequivocally awesome. I will definitely be back when I need more glasses.“
“Dr Deering is great. He is very knowledgeable, personable and takes the time to answer all of your questions. The staff is pleasant and knowledgeable as well. I highly recommend.“
“I enjoyed picking out my frames and getting them ready for my lenses. Everyone was very nice and the office is dog friendly“
“Very good store and perfectly repaired my glasses. The store is also very clean and nice customer service!“
“Good for the eyes. Great quality service with caring professionals. Always get it done right!“
“Zhanna has excellent customer service<br>She really cares for her guest<br>Love her ?“
“Michael provided a free service to quickly repair my glasses with a broken frame. I was very appreciative. He's very easy to work with. I appreciate his effort. Herb Fremin“
“Le Vision was my go to place in Woburn and I followed them to Billerica. Kindness, personal attention, and quality care experiences every time. Thank you!“
“This place is great, and the owner is wonderful on getting back to you service your glasses for various reason. Sitting on them:)) and getting them back into shape.Highly recommend supporting Meg!!“
“I had an excellent visit with Dr. Ding; he was complete and comprehensive in his examination of my vision and my eye health. As a result I was fitted with trial contact lenses; the first pair were not exactly to my liking so they immediately ordered a second brand to try. After trying these lenses I was very happy so they were quickly ordered for me. While I waited for this order to be received the office was also able to provide trial lenses which was extrememly helpful. This is quality customer service! Thank you Parrelli Optical!“
“Amazing service! Fast and efficient. Tested my macula and retina and the pressure. Would recommend!“
“Super kind and efficient optical professionals! I stopped in a bit before closing to see if they could repair my glasses, and they did a fast and proper nose pad repair free of charge! Seemed like they had a huge selection of frames to choose from on display, too. Will definitely check them out again, the next time I renew my prescription! Thank you!!“
“Ron is a delight to work with, not to mention extremely knowledgable and kind. I have been wearing contacts exclusively for 20+ years and have very poor vision overall. Ron patiently worked with me to find frames and lenses that worked for me. I would have never gotten this level of service and support at a chain store.“