“The technician, Darren Parker came and completed a job that was long overdue. He was professional, personable and knowledgeable. In fact all the the people I’ve spoken to and have dealt with have been the same. I highly recommend this company for your service needs.“
“Quick response to repair a broken pipe. On the day after New Year's, they were the only residential plumbing to respond to our emergency call, and they arrived as quickly as they could. They quickly replaced the pipe that was causing the problem. Excellent customer service from them.“
“When my house was flooding and the French drains were clogged, this man came out and saved my house and peace of mind. If I ever need plumping help again, this is the only man I will call. Thank you beyond words for helping a disabled veteran when he needed it most.“
“I called Bertucci Bros. for a video inspection of the home sewer line due to a house leveling project. After leveling, I called a second time to re-inspect the line and was quickly & easily granted an appt. I was given a USB and a detailed written report of the entire job. Brandon answered all my questions and returned all my calls in a courteous and professional manner. Highly recommend.“
“PLUMBING ISSUEKitchen sink was not draining properly. When Joel (and Daniel) tried to fix what they had hoped would involve a quick procedure, they assessed the problem to be a broken water pipe in the slab. Not the best news a homeowner wants to hear; however, Joel quickly assembled a team of highly qualified experts to execute a tunneling process in order to change the pipe.Considering a broken pipe can be a nightmare and very costly to replace, I have to say that this was the least stressful, most reasonably priced, home maintenance project I have ever had.TIME FRAMEJoel came out on a Thursday, assessed the problem, and completed the entire project by Tuesday afternoon without a glitch.This man works weekends and does not charge the extra (typical weekend ) fee to fix a problem.COSTJoel’s prices are very reasonable, especially for the high caliber work he does. He is the true definition of a master plumber and can be reached in an emergency or when a customer has questions about a plumbing issue.Prompt, reliable, honest, and competent are all terms that apply to Joel and his plumbing business.RECOMMENDATION:I highly recommend 504 Parish Plumbing and will only use Joel’s company for future plumbing needs! Kudos to Daniel as well!!“
“I reached out to Magee and Sons Master Plumbing and Heating after my home warranty company sent out another company. I had a clog in the main line. I spoke to ****** one evening and he was at my house the next day earlier than the projected time. He was thorough and professional and would not leave until my problem was resolved as promised. He called me the next day to make sure that I did not have any issues and guaranteed his work for thirty days. If you need an honest plumber who will make sure that the job is done correctly, I highly recommend that you contact them. I am very satisfied!“
“Mr. Byrd was very professional and rendered EXCELLENT service. I would definitely recommend!!!!“
“What a great business! Just had work done on my RV and customer service, technical work and communication was Great! You don’t find businesses like this out there today! Speedy service at a reasonable price and fit me in a schedule that was with 7 days no problem, that’s Fast! Came to my house and finished the job! They have my business for now on when It comes to my camper! Try them out you won’t be disappointed! Thank You AMY and your Tech!“
“In 2008, after two companies said it was impossible to add a bathroom to my attic space, Bob found a beautiful, clever solution. He's been our go to plumber ever since for this 100+ year old house. Recently, a scheduling conflict to replace a kitchen faucet would have meant being without water til after a long holiday weekend. Frank scrambled to find another plumber available to fill in for them. Highly recommend. Thanks Bob's Plumbing.“
“Rapid response, very capable service person. Resolved my problem and left work are clean. Thank You“
“I've been using Lenny's for about 3 1/2 years now and they always have shown up on time and done a great job for us. Mikey and Matt are great technicians, always clean up after themselves and do a thorough job. Mikey and Matt were even nice enough to teach me how to "sweat" copper fittings, a skill I'd like to have but will certainly still call Lenny's first. Great company, highly recommended!“
“April 2024: (See Also: November 2023, Below)
Well, they did it AGAIN! Were we ever in a pinch this time with a significant drain pipe leak in our condo effecting not only us but also the unit below us. What a way to meet your neighbors! This was perhaps the most stressful home 'issue' I have ever had to deal with - quickly and in real time!
Once again, Big Easy Services hit the ball out of the park!
From P.J. the scheduler, to Kerry the Office Manager, to the service guys Johnny, Sam, Kelek, Ronnie, and Ryan.
Great communications, customer service, and professionalism every step of the way.
Big Easy Services is certainly our preferred 'go to' New Orleans plumbing company!
Thank you everyone!
November 2023:
What an incredibly positive customer service experience with Big Easy Services… and those types of encounters seem to be occurring less-and-less frequently these days!
I’ll admit it: I am a high maintenance customer… I ask lots of questions, I’m very particular with details and expectations, and I speak fast.
However, from scheduling the work with P.J. (and the many, many calls between us before, during, and after the work – and a moment of panic in between) to the actual work completed by Josh… we could not be happier.
We were replacing our kitchen and bathroom countertops and sinks, and we contracted with Big Easy Services to reconnect all the water supply and drain lines.
What should have taken a couple, or a few hours took much longer, and required him to make two trips for parts. Of course, there were a couple of unexpected hiccups thrown in there. Both employees were always extremely professional, and I know I must have tested them. The price for the work was fair too.
I wish I could give them a sixth star in their rating. We were first time customers for this work. While you hope to never need a plumber, the next time we do, we will be calling them!
Thanks everyone!“
“These plumbers have done quite a bit of work for me from replacing a water line, replacing a portion of sewer line, installing a new water heater, working on dripping faucets, moving a gas line for a range and installing a water line for an ice maker.Very reliable and arrive when scheduled.“
“Very educated professionals on staff, Todd has not failed our company yet! I recommend going to them for all your plumbing needs“
“I. Called Mudbugs on Thurs. Morning about leaks on my toliet. The lady had the guy. Jeremy come out the same day. He was here by 3pm looked over the issues and went to store bought the new one & installed it all in 2 hours . Jeremy did great job the price was fair and I will be calling again when I have jobs to be done , thanks Mudbugs for the well done work.“
“Not only did ASAP Plumbing & Heating deliver high-quality results, but they did so in a timely manner! The project was completed on time, without compromising on quality. Thank you so much!“
“Ron was terrific. He was highly responsive and worked all day Saturday to fix the plumbing for the hot water heater. He applied creativity to ensure sufficient gas would power the heater. I would definitely recommend L&L Plumbing.“
“I recommend AGogo Plumbing. I requested their services and the truth is that they were very professional with what I needed. I am very satisfied with the excellent work. I recommend them.“
“We called Walter to change out our old galvanized. He finished the job in less time than expected even though it was more work than expected. He was generous with his labor and his rates are honest. I'd definitely call him with the next job.“
“Superb service! Competent, polite, and quick. No price gouging! Cannot say enough good things.“
“Top notch operation. Communicative, direct, willing to answer any and all questions you might have. The job they had to do (permit inspection) was excessively complicated due to the city's poor record-keeping, but they did all the heavy lifting and stayed on top of it the whole way.“
“I called A-1 Drain Cleaners to unclogged my Washer drain because it was backing up. They took care of the problem. I have utilized their services in the past and just like before they were very efficient and professional. Thanks again A-1 Drain Cleaners.Service: Drain cleaning“
“Uptown neighborhood plumber. Veteran owned business. Flexible work schedule, immediate service even for small jobs and provides discount to military members.“
“I got the opportunity to meet with the owner for the re-installation of sewer lines at my personal renovation project.
Him and his team did a great job of running a camera through the lines, educating me, and quoting a price for the honest work that was done. Everything was on-time and finished.
Thank you“
“Very professional and honest. Would definitely call again. Fixed the water supply to the bathtub in no time.“