“Quick response to repair a broken pipe. On the day after New Year's, they were the only residential plumbing to respond to our emergency call, and they arrived as quickly as they could. They quickly replaced the pipe that was causing the problem. Excellent customer service from them.“
“Ferdinand Garcia was respectful and provided courteous, efficient, professional services.“
“Very professional and honest. Would definitely call again. Fixed the water supply to the bathtub in no time.“
“April 2024: (See Also: November 2023, Below)
Well, they did it AGAIN! Were we ever in a pinch this time with a significant drain pipe leak in our condo effecting not only us but also the unit below us. What a way to meet your neighbors! This was perhaps the most stressful home 'issue' I have ever had to deal with - quickly and in real time!
Once again, Big Easy Services hit the ball out of the park!
From P.J. the scheduler, to Kerry the Office Manager, to the service guys Johnny, Sam, Kelek, Ronnie, and Ryan.
Great communications, customer service, and professionalism every step of the way.
Big Easy Services is certainly our preferred 'go to' New Orleans plumbing company!
Thank you everyone!
November 2023:
What an incredibly positive customer service experience with Big Easy Services… and those types of encounters seem to be occurring less-and-less frequently these days!
I’ll admit it: I am a high maintenance customer… I ask lots of questions, I’m very particular with details and expectations, and I speak fast.
However, from scheduling the work with P.J. (and the many, many calls between us before, during, and after the work – and a moment of panic in between) to the actual work completed by Josh… we could not be happier.
We were replacing our kitchen and bathroom countertops and sinks, and we contracted with Big Easy Services to reconnect all the water supply and drain lines.
What should have taken a couple, or a few hours took much longer, and required him to make two trips for parts. Of course, there were a couple of unexpected hiccups thrown in there. Both employees were always extremely professional, and I know I must have tested them. The price for the work was fair too.
I wish I could give them a sixth star in their rating. We were first time customers for this work. While you hope to never need a plumber, the next time we do, we will be calling them!
Thanks everyone!“
“I recommend AGogo Plumbing. I requested their services and the truth is that they were very professional with what I needed. I am very satisfied with the excellent work. I recommend them.“
“Top notch operation. Communicative, direct, willing to answer any and all questions you might have. The job they had to do (permit inspection) was excessively complicated due to the city's poor record-keeping, but they did all the heavy lifting and stayed on top of it the whole way.“
“BlueFrog Plumbing was outstanding! Scheduling was incredibly easy, and the technician arrived right on time. Their top-notch service, clear communication, and effective repair made the whole experience seamless. I highly recommend them!“
“Excellent company that is reliable. The staff are respectful and extremely professional. A part was needed that was shipped to the wrong warehouse and they went out of their way for our family to have AC sokner than later in the summer of ***********.“
“Thank you to Mario & Evans they were professional & courteous no drama no mess no stress, they work well together. I would highly recommend them to my friends & family. Great Job!!“
“Dauterive is the only company I use for plumbing issues. They are prompt and reliable. Ive been using their services for years and have never been disappointed.“