About Southern Plumbing & Heating Inc
Southern Plumbing & Heating Inc. is known for its great plumbers who are efficient, honest, and willing to answer all questions. Customers have praised their lead plumber for saving floors from leaks and providing excellent service. The staff on the phone are helpful and friendly. However, some customers have experienced delays, such as waiting several days for a technician to arrive and locate plumbing issues, which can be frustrating. Despite this, the company is appreciated for their hard work and for effectively fixing problems once they are addressed. Overall, they are reliable with skilled plumbers and good customer service.
These two Plumbers are great at their jobs & efficient. Especially the lead plumber, I think his name is Tom. Saved my leaky floors. Pleasant, hardworking & honest.Answered all my questions. The customer service clerk on the phone was great too. Thank you all!
Although the two Customer Service Representatives that I spoke with were helpful beyond measure, my plumbing was out of commission to the point that I couldn't use water in my home at all for four days. A service call had been submitted and accepted by Southern Plumbing and I was expecting Southern Plumbing to send a technician the same day. It wasn't until the day after the service call was submitted and accepted by Southern Plumbing that a technician was sent to my home. I was not able to use water in my home until the fourth day when Southern Plumbing finally sent someone to my home. Then, when they started the job, it took the technicians an hour to find the location...read full review
Outstanding service. Saved my families butts on Christmas Day! Reasonably priced, fair, hardworking, honest. Plumbers name was Tom, if I remember correctly. Great guy, deserves a raise.Tom has been working for these folks for over 30 years. That speaks volumes. A++++