About Barnes Auto Service
Barnes Auto Service, a family-owned and operated business serving Louisville since 1982, remains dedicated to providing top-notch service with a strong focus on customer satisfaction. The team, including knowledgeable staff members like Ernie and Cory, is friendly and professional. They take the time to explain repairs and prioritize vehicle needs, ensuring customers feel comfortable and informed. While occasional mistakes can happen, the business is committed to making things right, as shown by their transparency and willingness to communicate. Customers appreciate the honest approach, with no upselling or unnecessary repairs suggested. They are updated throughout the repair process, making visits much less stressful compared to corner shops and dealers. With reasonable charges and a clean facility, Barnes Auto Service is a reliable choice for both minor and major repairs, making it a trusted option for car services in the community.
Barnes did a great job diagnosing and addressing problems on my 2000 F250. Very professional in the way they take you through the process of repairing your vehicle, superb customer service skills, and a wonderful experience given. I would definitely recommend to anyone looking for a top caliber mechanic group. I’ll certainly be back.
Professional and polite. Every employee I interacted with represented Barnes very well. Their full evaluation of my vehicle also gave me a comfort level of what I might need to do in the future for my vehicle. Best experience I've ever had with a garage. Highly recommend!
I’ve gone to Barnes automotive for a few different repairs and every time the team is awesome! They fully inspect the vehicle every time I bring it in and if they find additional repairs they offer timelines on if it should be done immediately or can wait for a later date. The prices are also very fair and competitive and I’ll continue to go back!