About McSwain Carpets & Floors
McSwain Carpets & Floors is highly praised for its excellent service and quality work. Customers appreciate the teamwork of Ron and Barbara, who ensure a great installation experience. The store offers a greater variety of options compared to big box stores, and while the prices are a little higher per square foot, the service and quality are superior. Billy is noted for his quick and efficient service, providing samples and quotes that meet customer needs, with many expressing satisfaction with their new carpets. The installation team, including Dennis and his assistant, is commended for their professionalism and attention to detail, making clients feel at ease. Customers have noted that the installation process is quiet and respectful, creating a comfortable environment. Overall, McSwain Carpets & Floors is recognized for its reliable service and customer satisfaction, with many clients planning to return for future projects and wholeheartedly recommending the company.
We just had our hardwood floors refinished in our kitchen and first floor. We had dark wood and we decided to have them sanded and stained to a lighter finish. We had a GREAT experience with our sales rep, Lee, at Beechmont McSwains. He previously helped us with our basement LVT, and we were thrilled with his attention and service, so we trusted we’d have a great experience again… and we did! Lee checked in on us throughout the process to make sure we were happy, and we truly appreciated that. We are so thrilled with the hardwood results, both stain and finish, that we’ve decided to redo our carpets as well. Thanks, Lee and McSwains, for an awesome experience, workmanship, and customer service. Highly recommend! Lee is our favorite! 😊
Knowledgeable people. And a large selection of quality products.