Mayfield Brain & Spine | Crestview Hills

Jan 2024

Kelsey the Medical Assistant and Secretary for Dr. Nichols is absolutely fabulous. I have had 7 spine fusions and just had a spinal stimulator surgery on 12/19/23. Kelsey has been wonderful with follow-up and answering any questions every time I've had to call. She is extremely friendly and cares about the patients needs. I have had 4 of the procedures at Mayfield and wish I would have stayed with them. A great surgeon is fabulous to have and Dr. Nichols is just that but, if the do not have an outstanding Medical Assistant your follow-up and care seem less important or bothersome for them and causing depression, anxiety and agitation for the patient. Well, Kelsey is...read full review

Jul 2023

I had an urgent request needing to be fulfilled, and was unaware the location you go for physical therapy, isn’t where your medical records are held. Even though she stated she “didn’t have much time” to get me the papers I needed, she did everything within her willpower to fulfill my needs at that time. And she MADE IT HAPPEN! Her name is Alison and she was at the Crestview Hills location. Caring, compassionate, and understanding. I’d come in everyday just to visit her if I could. Exceptional employee!

Jul 2023

Mayfield facilities are absolutely wonderful. The therapists are caring, concerned, compassionate and really care about their patients. I’m so grateful to be pain free and they do a great job!!