“Amazing professional service from start to finish. We've been taking our dogs her since they were puppies, The waiting area and rooms are impeccably clean, and the attention is the best I've ever experienced. The doctor is so very caring and knowledgeable that you'll really feel good about your pets care.“
“I’ve been going to Monon Animal Hospital for around eight years with a number of dogs. Never a bad experience! From puppyhood to the very end, every employee has been knowledgeable and caring! They always go the extra mile!“
“I'm so thankful a neighborhood friend recommended Shelby Street Animal Clinic to me. They take time to get to know your pet and let the pet get to trust them. They tell you exactly whats going on with your pet and give you their best recommended advise. I love it when people are honest with me. They are #1 with me.“
“The staff are very friendly and helpful. The doctors and the technicians are very knowledgeable. They take extra care in handling our fur babies. I highly recommend this veterinarian clinic.“
“Vert thorough , talked me through decision making, very nice to my cat who was clearly comfortable with them.“
“The staff here are excellent. They surgeon is very sweet and so are the techs. My 2 year old pitty mix had a torn ACL and they were able to do x-rays and get a game plan all in one appointment and were able to schedule the surgery within a month. They don't offer payment plans, but do offer some sort of pay-back credit and I do believe they take pet insurance.Their quote included everything; cone, implant hardware, anesthesia, medications as well as 2 follow up visits. I hope I don't have to see them in the future, but I will definitely go back to them if I ever need vet surgery services again. They took very good care of my pup and she is doing so well!“
“Great staff at Rockville Rd. Animal Hospital! They took excellent care of my dog, and answered all my questions, thoroughly!“
“If I could give 6 stars I would give 7!! My dogs doctor was caring and he made me feel better with his help!“
“Oh my goodness. City Way is truly the most incredible vet I’ve ever been to. They truly go above and beyond and have helped my more reactive/behavioral issue dog be able to get care properly for the first time in his life. They listened about how to approach him and have helped ease him into the process of exams and vaccines. They also break down the price before they complete the services for you and answer any questions so you don’t have to deal with the anxiety of not knowing what to expect. We couldn’t be more grateful for finding them. Thank you team for being so wonderful with Hunter and Oakley!“
“If I could give more stars i would. This is the most caring vet I've been to. The staff and Doctor, were absolutely awesome. They took care of Carl like he was theirs. Thanks for your services.“
“Been going to this vet for about 20 years and though ownership has changed hands , the quality of care and the low cost have stayed the same! Highly recommend!“
“The pre-registration procedure for Sammy's future procedures was quick and painless.“
“My girlfriend brought in our kitty, who we found abandoned at a very young age. She couldn't have been more than a few weeks old. We had noticed the kitty became extremely lethargic out of the blue, and we knew something wasn't right. They got her in right away with no questions asked. They tried everything they could, but unfortunately, our kitty didn't make it through. My girlfriend was heartbroken, sobbing. The girls helped to console her, and the Dr's told her not to worry about payment. (Which made her start sobbing even more). This was just a reminder that there really are still amazing people out there with big hearts.
To add to it, they sent a card in the mail expressing their condolences, and a few of the ladies even hand wrote their messages on the card.
This is an example of exemplary customer service and a situation where they did what was right and not just collected payment for their services. Thank you all so much!“
“I had a great experience at City Way Animal Clinic. The vet and vet tech were very helpful and answered all of my questions. My dog came in with a pretty bad ear infection. Rachel was gentle with him, but still got the job done.“
“I love going to Oaklandon Family Vet. They are so loving and kind to my fur babies. Dr. Taylor always sits on the floor with my babies and gives each of them treats until they are comfortable. Then, the exam begins. I would highly recommend them.“
“The staff is highly-dedicated, friendly, and knowledgeable. I also appreciate their flexibility and understanding of special circumstances.“
“We really like Dr. Kaiser and his staff is great. Our dog Rocky had ear infection and the doctor was very attentive and caring.“
“I got a rescue cat and the staff here have been nothing but amazing helping me navigate her recovery. A week into owning her she had to have dental surgery, diagnosed with irritable bowel disease, has food issues, and consistent vomiting but the team here has been so patient and supportive even when I felt overwhelmed in my kittys recovery. ♥️“
“We truly adore Dr. Lesh and she deals so well with our sphynx cats. One of them is terrified of going to the vet and acts crazy and she still loves him and deals with his anxiety. She was able to diagnose over the phone what an Emergency vet did not get right in person! I am an overprotective cat Mom and they deal with me well and always respond to my questions with kindness and patience!“
“Best veterinarian in all of Indianapolis ? Treats me and my animals with the utmost care and you can tell he and his staff really cares about their patients.“
“I’ve taken Ollie (my 18 yr old cat) to Augusta for better than a year now. I have found them to very responsive, they explain everything's thoroughly and have a genuine concern for health of the pet.In a word, excellent. I highly recommend them. No matter what part of the area you’re coming from, it’s worth the distance to get the kind of care that’s offered“
“Dr. Keeker is the best!!! He goes above and beyond any other veterinarian I’ve ever been to.“
“Dr Smith and Brittany provided excellent service! Always feel comfortable having our pup in their hands.“
“A list of reasons I would recommend BRAC:
1. The clinic is very responsive to what I feel my dog‘s needs are and addresses them quickly.
2. Weekend hours.
3. Everyone is extremely kind.
4. Every vet I have encountered takes time to explain what is going on with my dog, what the options are, and what they recommend doing (and why). I do not ever feel like I’m being talked into extras or things that I do not think will enhance my dog’s life or quality of life.
5. They send reminders via email for vaccine updates. Always helpful for me.
6. In this time of Covid, the curbside drop off/pick up and phone consultations is convenient and smooth.
An extra shout out to Dr. Rice who discussed, at length, my dog’s issue and plan of care with me. She detailed recent evidence about different therapies and was willing to chat with me about the pros and cons of complementary and alternative medicine. Her bedside (or whatever the term would be in the world of veterinary medicine) is exemplar.“
“My little 16 year old Molly ran into the woods and was covered with little burrs. My husband and i tried to get them out but could not get several around the face and paws. I called to see if a technician could help Molly. We got right in and the tech did a great job… all the burrs are gone, no charge, and Molly was such a good girl Thank you Log Cabin… Mimi and Molly?“