“When we were there Jim was extremely helpful. Explained all the details and answered all of our questions. They were very friendly and went out of their way to make us feel comfortable.“
“Countryside and their staff made a tough time easier. Going above and beyond when I asked for an extra favor days later.“
“The worst day of my life, but the way country side handle everything was beautiful and professional. They took of everything with out me even using any energy that I didn't have! I truly thank you for everything. The package to give to us is soooo helpful especially looking into help to talk to someone about the grieving part . Thank you again .“
“From our first call to get help and information, Mr. Danny was very helpful and knowledgeable. He explained all aspects in detail and confirmed everything will be done. All the paperwork and permits were taken care of by them. We got military honors for Stephen, which was extremely beautiful and very important for him. Symonds-Madison Funeral Home was beautiful, and everything was organized perfectly. The Memorial Service went smoothly and was so beautiful. Thanks to Jennifer, the flowers were perfect, the banner was fantastic, and the portrait was very personal. The trifold was very moving. Good job to everyone who worked on them! #AmazingService #BeautifulTribute #HighlyRecommend“
“In a time of absolute destruction, the Malone family is top notch with every little detail. I cannot express enough satisfaction with every step that they guided us through with a soft voice and gentle hand.
Absolutely the best in the business.
Thank you for giving my father a funeral and visitation that he would've been thrilled with.“
“We had my brother visitation & cremation here, they did a wonderful job on my brother & the flowers arrangement was beautiful, I have nothing bad to say about this place, we had my dad & aunt at the same place, we will Recommend o’ Connor funeral home to others, it’s a great place & the people are friendly & helpful,“
“I can't say enough about Lori & Matthew at the Sugar Grove location. I initially met with Lori, who was wonderful and patient while guiding me through a most terrible time. So many times she told me, "don't worry, I'll take care of that". Thank you.“
“Thank you Scott, just spoke with you and thank you again for going out of your way and giving us the great news. You and your staff made Mother's Day a bit brighter for our family. God Bless“
“I was in search of a place that would cremate my pet cat. I called here, the receptionist was very nice. Mr. Moss was very nice as well. when I got there. The gentlemen that helped me was very nice and professional. even when I got my Kitty back it was in a cute, plastic marbled like urn. everything was handled with care. Thanks.“
“Jenna, is very caring and committed to what she does for families at the worst times of their lives.“
“Both of my parents recently passed away & were both waked here . We were treated well & our parents looked very nice especially my mother. Omg , she looked so beautiful, we were very pleased & we are very thankful to them.. nothing but good to say .“
“My step dad passed away doing the beginning of the pandemic and wasn’t able to have a funeral. Only 10 was allowed to view him through a glass and he was tested negative for it. I thought the same thing will happen to my father, which also tested negative.They allowed us to have a funeral of 50 people inside the building and more can come but they’ll have to rotate. We went over by 5 not thinking babies was counted and they let us all stay without rotation. When it ended they didn’t rush us to leave, we knew the time we had to leave. His funeral was beautiful and he looked like he was sleeping. They did a wonderful job.Anthony was easy to reach and he reply same day. My father thank you cards was perfect. They also have beautiful cremation jewelry and I can’t wait until it’s ready for pick up.Thank you Moss Funeral Home“