Eyewear And Opticians in Rockford

“Dr. Chanthalangsy was very patient and took the time to explain everything to me. The staff was extremely friendly and made the whole process enjoyable. Would highly recommend!“

“I am kind of picky since my dad had Niedermann Optical years ago. Well my everyday glasses are different than these, but thinking about adding one to my collection. Glad they can do so much here. Once I had them grind some lenses smaller even for a replacement pair that broke that I could only get via the web and it arrived slightly smaller.“

“I called in the morning on a Saturday to get an eye exam got scheduled same day for after 1pm. Picked out my reading glasses I needed and the 2 pairs I got were ready in under 30 minutes and cost under $50.“

“very large selection of glasses for a fair price. James is excellent and helping you select the frames adjusting them to you and maintaining them throughout the time that you're wearing them. selection is awesome prices are awesome customer service is awesome can't recommend this place enough“

“dr. Trish Patterson is a wonderful audiologist. She is a very kind professional and has great bedside manners in dealing with her patients. She takes the time to answer your questions too. Very nice facility“

“Kathy is a God send! It's so refreshing to meet someone who truly cares about their customers. She suggested a 2nd opinion on my current script which proved to be incorrect. I got a new script and even though I've had epic fails with progressives in the past, Kathy recommended HD progressives. I was more than pleasantly surprised with the clarity of the lense and they weren't nauseating. I highly recommend Whalen Optical. Thank you Kathy...God always gives us what we need and you are a blessing!“

“I have been going to Family optical for years at the Rockford location.
They continue to impress me.
They are the best around. Very friendly atmosphere and go the extra step to find you exactly what you’re looking for .“

“The staff was very polite and professional. The Dr is always patient and always answers any questions I have.“

“My 95 year old mother broke the nose pad off of her glasses. She lives in a nursing home next door to Walmart. I ran over to the Walmart Vision Center on June 12th to see if they could repair them. The women behind the desk could not have been more kind or helpful. The pad was replaced quickly and my mom only went a short time without glasses. I was so impressed with the service that I will switch eye specialists!“

“The optometrist takes time to get to know her patients and listens to what makes us comfortable when it comes to our eyes.“

“If I would have reviewed this office 2 years ago, it would have been a one star experience. I’m thankful that I gave it another try and requested Dr. Kittle who comes highly recommended and rightfully so. From start to finish (picking up glasses) it was a great experience.“