Loyola Medicine River Forest

Aug 2023

Today is August 8th… I arrived at office at 11:45, I spoke with the Hispanic Front Desk Person, she asked me for my insurance card and ID. She was very professional and friendly. She checked my coverage and told me to have a seat there were three patients ahead of me.I didn’t wait long before I knew it the Nurse was calling my name.We entered the room she took my vitals (no weight I was happy). She was also very nice and professional. I gave a sample of urine, they were going to run a test and the Dr would be in to see me.Dr. Powe who I had never met before walked in and made me feel at ease immediately. He apologized for the run around my Drs office had given...read full review

May 2022

I had an exceptional experience today at the Urgent Care in River Forest. There was confusion at the front desk when they said it was going to be a 90 minute wait in my car-but she actually meant the entire experience would be 90 minutes. I thought: does she WANT me to leave? Anyway, a great nurse called me in my car. I'm sorry I didn't get her name. But she was amazing. And then the Dr-who also works at the big ER-he was outstanding. It was like real people talking to a real person. No egos and just a great positive conversation and direction. I think it would be difficult to deal with people who don't feel well. They were outstanding. Thank you.

Feb 2022

Today is February 10, 2022. I yesterday brought my daughter in because she had pink eye The nurses and doctors that attended her was great treated us with kindness and respect. The African American that was at the front desk yesterday was very rude with no patience since we got there. Nurse said I have to download the app mylayola this is the way I'm going to find out if my daughter is a negative for covid or not and find out if she had strep throat I said OK. Of course I tried signing in today and had issues with it. I would sign in press a tab and it was a error so I figured I come to the clinic where I took her last night. I spoke with the same African American receptionist...read full review