Urgent Care near Mount Prospect

“I think they have to go by appointment, I called the m and ask if they accepting walk ins fast enough today and answer was yes! Unfortunately they made me come there just to found out it’s packed and would take forever to see a doctor without appt! They could have tell me visit by appt only!“

“The waiting room and exam room were both very clean. The staff were very kind and worked quickly yet efficiently. Maggie, NP was very kind and thorough. True compassionate care“

“I have been going to Midwest for about four years now. The office staff is awesome, they ate very accommodating with setting my appointments for upcoming visits. My doctor is very efficient at recommending solutions to help with my aches and pains. Dr Montella”s nurse is very friendly and gets me in to see Dr. quickly. I also think that Ashley does an outstanding job in the physical therapy/workmen's compensation department. Overall I am very pleased with the care I receive at this office.“

“Was there on New Year’s eve. Daughter had a small fracture. The facility is very clean and not crowded. The lady at the front desk was respectful and helpful. So were the doctor, his assistant and the nurse. Received the help we needed and I am very grateful for it! Thank you.“

“Lisa you are best person and best customer service I ever received I’m truly appreciate it and thank you“

“Went in for a stress fractured femur. Loved the experience. Everything was very efficient and to the point.“

“They were great! I got in quickly and they were very friendly and helpful. I got a prescription quickly as well. I'd definitely go there again.“

“I went in on a Sunday morning and was seen right away. I had pink eye and an ear infection. Checkin was fast and easy using the QR code. They took my vitals, weight, height. It was like a regular doctor appointment. The doctor was very pleasant and caring. He prescribed my antibiotics and I was on my way. From checkin to leaving was only a half hour. I will say though, that there was only one person ahead of me when I arrived. When I left there were about 5 people there. So your wait time may vary, but it seems to be run very efficiently. Thank you guys for taking care of me. And there is a Walmart pharmacy right in the same lot so I was in and out there as well. Great experience considering the illness.“

“I had a great experience with Dr Park today. I’ve been looking around for a place that would do a thorough exam and although we didn’t find the root cause of my sinus infection and bronchitis today, he did rule a lot of things out and did everything he could to help me and answer all of my questions, which at the end of the day was reassuring. What was refreshing was that he spent time explaining the basics, which is sometimes taken for granted but is surprisingly helpful instead of having to Google search everything and wind up down a rabbit hole of information. Dr Park helped me interpret the options for treatment available to me and I felt like I left with a lot more information than I had when I got there, and that’s exactly what I needed to make decisions about what medicine to take for my horrible sinus infection. I also got a PCR test, which is hard to get covered by insurance unless it is specifically ordered by a doctor after the Covid emergency ended May 12.“

“A true gem indeed! Very affordable service! Friendly medical staff. Conveniently located in Walgreens!“

“What a wonderful clinic! I want to sincerely appreciate everyone working here from the receptionist to the entire staff, especially Dr. Patel. My school was giving me a lot of issues with my vaccination records, and I kept coming back again and again. They never got tired of me, even when I was already tired myself.

Dr. Patel solved everything for me, and I am truly happy. Thank you all so much for your patience, kindness, and professionalism. I will definitely continue to recommend this place!“

“Astoundingly efficient office. The office is easy to locate and very clean. Some of the outside office waiting area furniture is a bit aged but still serviceable, I'd probably say they'll replace or refurbish the furniture in a year or so. The clinic rooms are extremely clean and very well maintained. The clinic rooms put the waiting area to shame. Intake nurses are polite and conversational. They're willing to take time to collect and explore medical history. The APN (care provider) is very efficient in their provision of care. They do not argue with a persons needs. They go above and beyond to make sure that the patient is the driving force in the room and the provider a validating and prescribing agent. Instead of the provider talking down to patients with chronic conditions the provider lets patients decide their care needs and aids the navigation. It's truly a collaborative care environment unlike some offices I've been in where providers are controlling and have the final say in everything. This is a prime go to clinic for most minor needs. That said it might not be a fit for more major needs. There's the large Des Plaines care center for more extensive needs such as the need for an on-site blood laboratory and point of care blood testing. For your basic sinus infections and pneumonias etc this office will do the job efficiently and quickly. For more involved rare organisms, you might want to consider the larger urgent care / outpatient center. Choose carefully based on the severity of your condition. Also, don't bother with instant quick care video visits. They'll just waste your time and have you go to urgent care. This clinic has been a go to for my healthcare for years and will remain that way.“

“I love this pharmacy. The pharmacists are excellent. And it's the only nearby 24 hr pharmacy near me. I do experience long wait times sometimes in store and drive-through, but to me it's worth it. A few times the pharmacists interceded on my behalf with problems with my insurance carrier to get the scripts filled. I realize the pharmacists and techs work hard, and are mostly on their feet working their shift. I know phone lines get tied up but it's not only due to customers calling, it's insurance carriers and practioners they have contact with. For 35+ years, only had ONE rude and incompetent tech that I encountered, and looks like she is gone. The head pharmacist is a gem.“

“Easy to make appt online, especially when you are sick the night before and want a next day appt. Office was redone since I was there last- looked good. Not much of a wait. The only thing I didn’t like, is the front door says face masks required, but there were 3 people in waiting room with none on. If you require it- enforce it. Dr was nice and friendly. Also , I think the website should have something on Drs that work there. So you have info upfront about them. I’m sure I’m not the only one who would like to see what Dr I’ll be seeing.“

“While it's not a flashy exterior, the staff is professional and talented. I got excellent attention and received great timely medical care from the team. The location was convenient and the advice from my docter was spot on. Thank you!“

“My wife and I both went in as we've had flu like symptoms. The staff, PAs and docs were great. Very attentive and emphatic.“

“Courteous staff, wait was easy to see online and accurate (limited wait), and I was in and out and on to feeling better.“

“Dr was super nice and cordial. Put an effort to talk about “things” while communicating super clearly what needed to be conveyed. A little surprised how nice the whole encounter was.“

“Took my granddaughter there a couple weeks ago and I want to thank all the staff and doctor. They were extremely friendly and made my granddaughter feel not afraid. Kept her occupied with lots of coloring sheets and crayons.
Doctor was extremely professional and what she recommended healed my granddaughter in a couple days.
Thank you to the staff and doctor!“