Eyewear And Opticians in Hoffman Estates

“Writing reviews isn't typically my style, but I feel compelled to share my exceptional experience at Global Optical, primarily due to the outstanding service provided by an employee named Carol.On a day when I urgently needed an eye doctor due to increasing discomfort, I stumbled upon Global Optical. Unfortunately, the resident doctor was unavailable. This is where Carol stepped in - her response to my situation was nothing short of extraordinary. Understanding the urgency, she immediately made several phone calls to find an available eye specialist, a level of dedication and care I hadn’t anticipated.What stands out about Global Optical, beyond their eye care services, is the genuine concern for clients demonstrated by employees like Carol. In a world where the norm is to sell and serve, it's rare and refreshing to encounter someone who goes above and beyond, ensuring that immediate needs are prioritized over business as usual.Thanks to Carol, I received the timely medical attention I needed, and she has single-handedly ensured my loyalty to Global Optical for any future eye-related needs. I highly recommend this place, especially if you value customer care that goes the extra mile. My experience is a testament to their commitment to 100% customer satisfaction.“

“Today I went in to get a new screw for my glasses that I had purchased at the same store about 3 years ago. Kelly was super nice to me. She helped me fixed my glasses and even cleaned it! She is a perfectionist and I love that! We've been a customer for over 5 years now and they did not disappoint. Dr. Shelus was great to my family from kids to adults.“

“Today I went in to get a new screw for my glasses that I had purchased at the same store about 3 years ago. Kelly was super nice to me. She helped me fixed my glasses and even cleaned it! She is a perfectionist and I love that! We've been a customer for over 5 years now and they did not disappoint. Dr. Shelus was great to my family from kids to adults.“

“I’m sorry I don’t know your name, but thankyou for making sure my secondary glasses had safe transportation back home.“