“The free onsite evaluation really helped us navigate the disaster and take some of the stress off our shoulders. The team was very friendly and helped assist in all odor removal, board-up services, and air filtration. They exceeded our expectations for restoring our kitchen after a small fire. We could not be happier!“
“The crew showed up early and called first. They placed corner protection at every corner so their hoses did mark the walls. I had the older carpet deep cleaned , they use a comercial floor Machine to scrub the carpet. Then spray and suck. Then rake the carpet. The carpet that is newer i just had it sprayed and sucked. Great work. I will use again. I give this company 10 stars.“
“I recently had a water back-up in my condo and reached out to several firms for the post mitigation rebuild. Apparently, it's a booming time in Chicago these days, as I sent out 15 requests and only heard back from half. I'm thrilled that Pro Reconstruction Experts was one of them. They were recommended by our HOA insurance company and you can clearly tell that they have experience when working with insurance companies.
From Steve at the beginning with the initial estimate and Steve, to our Project Manager Patryk who got me back in my house, looking better than ever, with stylish new updates, I highly recommend their work and their price. One last note, this is the second time this has happened to me and I will be a repeat customer as they have created an experience that balances owner, insurance, and something we don't see as much these days, customer service. Highly recommend.“
“Very responsive and helpful throughout the process. Jason was wonderful and always willing to answer questions.“
“Our family just wanted to say thank you again for your help! You guys did a great job. 5 stars much earned“
“Used them to check whether or not mold was present in my attic. They did a thorough inspection and found only traces of mold near two ceiling openings which were treated. They also made sure that no blown in insulation was blocking the openings to the outside vents over the roof eaves. I found them to be prompt with their appointments and thorough in explaining what needed to be done to mitigate the issues in the identified problem areas. Nice people to do business with.“
“Re 5-6-2024 Water Damage in Condo from Unit above; Dishwasher Sprung Major Leak State Farm sent PUROCLEAN of BARTLETT to our condo the following day at 7:30am and they were prompt, professional, extremely courteous, and explained everything they needed to do. They checked daily on the status and updated us of what follows. Julian V. & Dustin were the team members who did the water mitigation work for a whole week and both were a delight. The Reconstruction Manager came by to assess what needed to be painted and repaired. We were the Liability Claimants on above unit owner's Policy and that hang-up with State Farm took until July 11, 2024 before we got our check. All people who own condos should READ their Dec & Bylaws, most importantly, the IL Condo Property Act, if you want to get a claim COVERED where the insurance company can't wiggle out. It works. Awaiting Puroclean to advise of painters' availability now. NOTE: same unit owner water damaged our unit a 2nd time on 6-27-2024 in Laundry Room & Furnace Room, apart from Dishwasher flood and ignored our letter for $787 reimbursement as quoted to fix by Puroclean. Frankly, I'd never advise anyone to buy a condo. A townhouse is better, but a single-family is best if your roommate or "other half" is "handy". Looks like we will be stuck paying for this out of pocket.“
“Excel has a great team, which I mentioned in a previous positive review. Sergio just completed the final carpentry work. He was professional, personable and worked carefully and with experience. Trim, door and paint look better than the originals did. Very happy with the job!“
“Adam and his team are unparalleled in their field. Their expertise spans nearly every aspect of home repair, and they execute their work with professionalism, dedication, efficiency, and meticulous cleanliness. Additionally, their kindness is remarkable. I wish I could hire them for every project in my home. I have complete trust in their presence, even when I'm not there, around my cherished possessions and family. The quality of their work is exceptional and always worth the investment, especially considering their affordability. I rely on them for a wide range of recommendations. Without hesitation, I would rate AFC ten stars, time and again“
“My review is from two different perspectives. I worked with Brandon, Robert and the whole team at Mackey construction to repair damage that was caused by an ice dam on my roof. I am also an independent insurance agent who refers my clients to Mackey for their repairs after a loss at their home.
Not only were they truly wonderful, kind people to work with; they are extremely thorough. Their communication is excellent, throughout the entire process I was aware of the repairs that were completed and what the next steps were.
Their attention to detail and making sure you are satisfied as a customer is top notch. Everyone I have referred to them has been extremely impressed!
They are knowledgeable about insurance coverage and how to make sure you are truly brought whole after a loss at your home. I would highly recommend them to anyone who needs repair/remediation or any type of renovation to your home!“
“Extremely professional service people. Very nice and explained everything to us fully. This was a vent cleaning and they did try to upsell otherwise we would have given them 5 stars. I would use them again.“
“We had a flooded basement. Firecon mitigation crew showed up very quickly. They very nice and professional. Their estimator worked with our insurance company and we ended up hiring them to do the basement reconstruction as well. Very knowledgeable crew. Mitigation and reconstruction went very smooth.Services: Water damage-related cleanup & repair“
“I’m very happy… Not only was work done professionally it was done on time with no problems. Mike was very good at explaining everything that needed to be done and he also helped with dealing with the insurance company on the claim. I would recommend him to everyone.“
“AdvantaClean came out to help with sewage loss.
J.T. Maier, the owner of AdvantaClean, got everything going very quickly. Super nice guy. He explained what everyone was going to be doing. And when I had questions after they started, he gave me answers.
The first to come out was Ian, on a Sunday. He assessed the whole situation. He was polite, thorough and professional. Then John and Adrian came out on Monday and they were the same. Friendly, hard workers and very respectful. Now-a-days that's hard to come by. All of them knew what they were doing and got to work immediately. And, they even cleaned up after themselves. They put on the shoe booties when they came in and took them off when they went out.
Then Will came with Mari. Will was overseeing the project. He explained everything that was happening, because it was a bit overwhelming. But, it defintely let me take a breath. Mari was also very nice.
What a great company. Hopefully I won't need their help anytime soon, but if I did, I would definitely call them. I would absolutely recommend them to everyone.“
“Dan and Larry took us from a whole water damaged old 1900 house to move in perfection“
“My wife and I are very happy with our new roof, siding, and gutters. Good and honest people to work with. All contractors were polite and cleaned up debris. Would definitely recommend them!“
“Robert did a great job, professionally cleaning the carpet for my upstairs hallway and 3 bedrooms and then another bedroom carpet in the lower level. The carpet had some pet stains and he was thorough and complete, as well as respectful of my home and furnishings.“
“Working with flood repair services in Roselle was highly efficient and offered an immediate quote after being readily available to go evaluate my kitchen which required a good amount of work. They was very through-all in explaining how the job work would be done, and externally detail oriented and readily available at a moment notice. I highly recommend them.“
“If you’re suffering a loss or damage to your home, there is no one better than Master Service Group. They will get the job done correctly and will fight for you with the insurance company as well. Great company!“
“I am elated when I found out about the company LBR! Tom is amazing! His communication is professional and he has an excellent response time. Tom is friendly. He actually helps you with humorous conversations especially in your hard times. ❤I needed it when I had an apartment fire. Tom inspected my apartment. He told me everything he needed to do. Him and his crewmates were professional, quick, thorough and friendly. They completed the work when expected, and the amount of the repairs was reasonable priced. I highly recommend Tom's company for construction and restoration.Service: Fire damage cleanup & repair“
“Highly recommend for air duct cleaning, and carpet and upholstery cleaning. I had Andy and Lynn out on 2 separate occasions and was impressed with their excellent work and fair prices. My furniture and carpets look brand new.“
“Extremely satisfied! My new roof is absolutely beautiful! From initial consultation to job completion, Sunshine Exterior's professionalism and attention to detail, quality, execution, and customer service is best-in-class. They did what they said they would do, with no fuss or headache. I highly recommend them to anyone considering a new roof.“
“Installed DaVinci shake roof. Fast response, work done safely, quickly and clean-up. Coordinated with insurance. Quick response to follow-up in-process questions and advice.Exceeded expectations, since I could compare with roof replaced and repaired before with other groups. Highly recommend.“