Reviews for Roto-Rooter Plumbing & Water Cleanup
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From Roto-Rooter Plumbing & Water Cleanup
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 4.8/5
Facebook: 4/5
BBB: No Rating
Roto-Rooter Plumbing & Water Cleanup
2300 Hammond Dr, Schaumburg
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We had an amazing experience with Roto-Rooter. We called to have two toilets serviced with a reseating/resealing and replacement of the flush tank mechanism. We called at 9 am and Roto-Rooter had Gabriel arrive within an hour. Gabriel was an amazing professional. He was knowledgable, courteous, and kept us informed of the work throughout the process. After returning with the necessary parts, Gabriel completed the work on the two toilets within an hour and before noon! This experience will ensure we keep Roto-Rooter at the top of our call list for future work. Highly recommended.
When I called I was told a service person would be able to come out in about an hour. After more than an hour I received a call and this time told the service person would be out in less than an hour. Well, it was about an hour and a half until the service man showed up. I was told 1 hour but it was almost 3 hours until someone arrived. The service man seemed confused about what I needed done… I needed the sewer line rodded from an outside clean out access. He wanted to come in the house telling me it was probably just a clogged toilet. I explained that I have had this service done multiple times in the last 30 years with other companies and I knew exactly what...read full review
The plumber arrived very quickly after I placed the call. He was very personable and answered all of my questions to my satisfaction.He solved my problem quickly and I felt that the price was very reasonable.We will call them again when the need arises.