Plumbers in Geneseo

“I called Wirth after I had a technician come out from another area geothermal company. This other company had been to our house multiple times over the last 20 years. The owner is a very respected professional man. I’m not sure he is aware that his technician did this not once but twice to us over the years. We have a very expensive, but efficient Water Furnace geothermal unit that had saved us over $40k in energy bills in the last 20 years. The technician from the other company said that the unit was leaking refrigerant, and the whole unit needed replaced. It would cost us anywhere between $12-$15,000. Not knowing what to do, I called Wirth to come out for a second opinion. It turned out it was a capacitor that cost me $40. With a couple hours of labor, my entire bill was $235. Ki Wirth initially came out and spent the time to answer all my questions. He could have agreed with the technician from the other company and quoted me a new unit, but decided to investigate to see if the unit was actually leaking, and sent a tech out to inspect and repair my unit 2 days later. No leaks detected! My unit is still purring away a month later, during a massive heat wave, and we couldn’t be happier. These folks are honest and not looking to take your money, and provide reliable and reasonable priced services. I’d give them 5 stars all day long.“

“I had a good experience with this company. I don't know why there are so many poor reviews on here. I had filed a service request through HSA too and JKPH LLC contacted me promptly about setting up a same-day appointment to have my A/C serviced when it was broken. The technician had to get a part and bring it back two days later to install it, but he did his job and seemed to do a good job at it because our A/C is working again! I appreciated their customer service and I felt they were prompt and helpful when I had questions. The only reason I didn't leave 5 stars is because the technician was a little grumpy when I told him our A/C was in the attic (crazy, I know) and he had to climb up there in hot weather to work on the A/C unit. He did it though and got the job done.“