Eyewear And Opticians in Evanston

“I can see again!!! And the glasses look and feel great. Top notch customer service and expedient care. Highly recommend :)“

“My impression of BIG City Optical, at first, was not very good. I bought a new pair of glasses which came with the protective coating on the lenses. However, every time I cleaned my glasses, they would smear. It didn't matter if I used the cleaning cloth and spray I was given, they would always smear. I was back and forth with my issue over several weeks trying to find a solution with BIG City. I was told several times by the associates there was not much they could do other than to send the glasses back to the lab and replace the lenses. Well that wasn't exactly an idea because I'd only get the same kind of lenses.

Things didn't start to come together until I accidentally stepped on my glasses, leaving deep gouges in the lenses. When I came into the store I was met by Miguel, a very gregarious and knowledgeable person. However, I was very skeptical. He explained why my lenses were always getting smeared: partly due to the oils from my face, accidentally touching the lenses and the protective coating on the lenses. I never knew that, but it made sense. Most eye glass places will sell you on getting the protective coating on your lenses, which I think is not an extra cost, but don't quote me on that. I personally have never seen the advantages of protective coating on lenses, but would get it because the sales person would convince me of the importance of having it.

Anyway, I decided not to include the protective coating for the new lenses and was glad that was an option I could choose. Because I was still under warranty the new lenses didn't cost me anything. Miguel was beyond professional, he even went the extra mile by personally picking up my glasses and delivering them to me. The services from him was impressive and informative. He turned my doubts into a very positive outcome. I have no issues with smearing or grease marks on the new lenses.

For the first time in awhile, I felt like I was actually being listened to. I would highly recommend this particular store and the services of Miguel and the rest of the staff!“

“Excellent service! I've been wearing glasses / contacts for almost 30 yes, and Grinman is hands-down the best.“

“If you are seeking unparalleled quality of care, look no further. My family and I have been patients of the optometrist and opticians at Linton for over 25 years - longer than I can remember. The reason is simple: Their professionalism and commitment to service are outstanding. During the pandemic added safety measures were provided, and we were safely served. Today was typical - an accident left me with a broken eyeglasses frame and no spare pair. Within an hour the Lintons had me up and running again with a temporary replacement frame that accommodated my old lenses. (They would not accept payment.) In accordance with the Yelp guidelines, I wish to affirm that my comments were not solicited.“

“Wonderful exam and Dr Pham explained my eyesight to me in a way I could understand (after wearing glasses for 20 years). Great prices and my glasses were fit entirely in 20 min! Some do need to be sent out. Takes a range of insurance plans!“

“Amazing customer care from kind and sophisticated team. Consistently true over years of visits. Very unique frame selection.“